Must be fluent in Mandarin and English
Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of China Airlines . This night shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.
With over 25 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.
What You’ll Do
- Welcome and assist passengers through check-in, boarding, and arrival processes
- Accurately review travel documents and issue boarding passes
- Offer bilingual assistance to travelers with questions or concerns
- Communicate clearly with passengers, coworkers, and airline staff
- Help maintain a smooth flow of operations in the terminal
- Ensure compliance with airline procedures and safety standards
- Contribute to a team that thrives on cooperation, respect, and high-quality service
Requirements
What You Bring
Fluency in Mandarin and English (required)Strong interpersonal and communication skillsComputer skills with accurate data entryAbility to stay calm and effective in a busy airport environmentPhysical ability to be on your feet and move throughout the shiftLegal authorization to work in the U.S.Must pass a background check and drug test ScheduleMust be available weekends and holidaysSchedule
Part-TimeMust be available weekends and holidaysMust be able to work a 4 to 5 hour shift between the hours of 6pm to 2amBenefits
Hourly Rate : $ 21.00Medical, Dental, and Vision Insurance401(k) with company matchPaid Time Off (PTO)Paid TrainingUniform ProvidedParking DiscountReferral Bonus