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Patient Access Coordinator

Patient Access Coordinator

Baptist HealthLexington, KY, US
30+ days ago
Job type
  • Full-time
Job description

Patient Access Coordinator

Baptist Health is looking for a Patient Access Coordinator to join their team in Lexington, KY. This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other.

Responsibilities :

  • Exhibits expert communication skills, telephone etiquette and customer service always
  • Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department
  • Demonstrates clinical knowledge of basic anatomy and physiology and medical terminology to determine the appropriate test to be scheduled
  • Schedules patients in a timely, efficient, and accurate manner. Gathers accurate and complete information of tests and diagnosis to enhance the revenue cycle
  • Rescheduling / cancelling appointments
  • Verification of insurance eligibility and benefit information
  • Medicare Compliance
  • Prepares Patient Estimates (Patient Portion Due)
  • Obtains insurance precertification / authorization / referral information and understands requirements
  • Obtains insurance precertification directly from the payor where applicable
  • Maintain scheduling system changes and updates
  • Order Management

Education, Training, and Experience :

  • High School Diploma or equivalent
  • Strong computer skills
  • Strong research and problem-solving abilities
  • Prior experience in customer service fields, call centers or healthcare preferred but not required
  • Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role
  • Patient Registration, Patient Registration Clerk, Registration Clerk, Patient Access Clerk,

    If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

    Baptist Health is an Equal Employment Opportunity employer.

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    Patient Coordinator • Lexington, KY, US

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