Client Advocacy Manager - Care Net Peninsula

Job Description

Job Description

Client Advocacy Manager - Care Net Peninsula

The Client Advocacy Manager oversees our team of staff and volunteer advocates, ensuring that every woman who walks through our doors receives compassionate, Gospel-centered support. This role blends leadership, mentoring, and direct ministry—perfect for someone who cares deeply about serving women facing unplanned pregnancies and leading others to do the same.

REPORTS TO : Clinic Director Part of Care Net Peninsula, this role operates under our client-facing medical clinic, Alcove Health

SUPERVISES : Client Advocates, Clinic Admin Staff, and Non-Medical Volunteers

HOURS & LOCATION : 36 hours full-time at the Main Office in Newport News, VA

COMPENSATION : Salary, Retirement and Health Benefits, Generous Vacation, Holidays (including a week off for Christmas).

ORGANIZATION MISSION :

Women think abortion is the only way out of an unplanned pregnancy. We provide the help and hope local women need to choose life for their baby.

KEY CHARACTERISTICS :

1. Passionate Christ Followers

Our faith in Jesus informs every action we take.

2. Unshakeable

We stand for life no matter what it costs.

3. Lovingkindness

We believe lovingkindness is a lifeline to pregnant women in crisis.

QUALIFICATIONS

REQUIRED :

• Committed Christian with a personal relationship with Jesus Christ
• Strong commitment to the pro-life position and sexual purity
• Agreement with the organization’s Statement of Faith and policies
• Excellent interpersonal communication and problem-solving skills
• Strong leadership and management abilities
• Proficiency in Microsoft Office and relevant software / apps

PREFERRED

MAJOR DUTIES & RESPONSIBILITIES

1. CLIENT ADVOCACY 50%

2. ADMINISTRATION / CLIENT SERVICE TEAM SUPPORT 20%

3. CLINIC OPERATIONS 20%

4. OTHER 10%

EVALUATION The Clinic Director will perform a written evaluation of the Client Advocacy Manager annually.