Sr. Dynatrace Tools Lead

Overview

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title : Sr. Dynatrace Tools Lead

Location(s) : Shelton, CT

Job Description

The Observability Engineer is responsible for overall monitoring of Subway's Infrastructure (Server, Network, Database, Identity, Cloud Services), and applications including iOS and Android mobile apps, internal and external web applications, and custom applications and services. The Engineer is responsible for the installation, configuration, maintenance, and documentation of monitoring solutions. The Engineer is also responsible for training and coaching of the Enterprise Operations Center staff on monitoring solutions.

Key Responsibilities

• Providing technical guidance / training and escalations from the operations teams (50%).
• Researching and creating improvements plans for Engineering approval (20%).
• Monitoring Operations teams queue to ensure requests are handled timely and appropriately (20%).
• Working with Engineering to learn and prepare operations to support new initiatives (10%).

Technical Skills

Technical skills required

Job Functions

– Include the responsibilities, which if excluded, would fundamentally alter the position. Estimated % of time spent

Qualifications

Working Conditions

Key Competencies

Certification requirements

Preferred :

ITIL 4, Dynatrace Certified Professional, AWS Cloud Practitioner, Microsoft Certified Azure Fundamentals, Splunk Core Certified Power User

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

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