Director of Systems and Compliance

Tech-savvy Systems Manager

Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

Overview Tech-savvy systems manager with healthcare operations awareness, who thrives on solving problems, training others, and ensuring compliance. They're comfortable traveling, confident in working with vendors and stakeholders at all levels, and bring a balance of analytical skills, organizational excellence, and interpersonal leadership.

How You Will Make a Difference

• Monitor all locations monthly scheduling processes to ensure consistency and accuracy.
• Partner to assist, when needed, with site scheduling and management during end-of-month billing.
• Oversee correction with scheduled services / appointments, event codes, admission types, scheduled hours / actual hours verses billed hours, billing stage and denials.
• Maintain all company software systems.
• Assist with CAP compliance and attend compliance calls as related to company systems and products.
• Participate in pre-audit process in partnership with interdisciplinary team at each site on a continual basis.
• Assist with and oversee all new company software implementations and enhancements.
• Provide daily support to site Stakeholders in regard to company systems.
• Partner with finance and operations as needed with billing and invoice concerns.
• Develop and implement systems compliance protocols usage.
• Assist with follow-up concerning non-billed report, payroll comparison, ongoing comparison, short visits and LMV reports.
• Assisting sites as needed with scheduling split shifts / flex schedule process and any other scheduling related questions or concerns.
• Act as liaison with software vendor regarding new agency set up, new service set up.

What You Need To Make a Difference

High school diploma or GED required or equivalent related work experience. One (1) to three (3) years recent Home & Community Based (HCBS) experience. Prefer experience in Alaya Care or other Home health systems and previous EMR experience. Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet, and Intranet navigation. Experience in training others on systems with an educational mentality for new user setup and onboarding of new associates. Travel up to 25% to all Silver Angel locations.

Our exceptional Benefits Package and Signature Perks include the following and more! Competitive wages Work / Life Balance (WLB) Benefits & employee discount program On-demand pay with Payactiv Now offering the VitalLink Program which connects stakeholders to essential resources! Silver Angels is Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran and other protected categories. Salary Range Up to USD $80,000.00 / Yr.