Complex Rehab technician

Job Description

Complex Rehab Technician – Elevate Patient Care with Independent Medical Equipment!

Are you ready to take on a vital role in the healthcare industry where your technical skills, customer service, and attention to detail can make a significant impact on patients' lives? If you thrive in a dynamic environment, enjoy hands-on work, and have a passion for delivering quality care, this opportunity is for you!

At Independent Medical Equipment, we are dedicated to providing exceptional service to our patients through the delivery, set-up, and repair of Durable Medical Equipment (DME). As a Rehab Technician, you’ll be responsible for ensuring that all equipment is delivered in optimal condition, while providing patient education and addressing any equipment issues. You’ll serve as a key representative of the company, balancing technical expertise with a strong focus on customer service.

Key Responsibilities :

• Delivery and Set-Up : Efficiently deliver, set up, and pick up DME equipment and supplies for patients, ensuring timely and professional service.
• Equipment Assembly and Modification : Assemble seating and mobility equipment, making necessary adjustments to meet patient needs, and prepare goods for delivery.
• Service and Repairs : Respond to service calls and conduct repairs on complex rehab equipment both in the office and in the field. Maintain a proactive approach to ensure equipment is fully functional.
• Client Coordination : Schedule delivery appointments with patients, coordinating closely with the Assistive Technology Professional (ATP) to support fitting, adjustments, and modifications of rehab equipment.
• Parts Management : Order necessary parts and conduct research with manufacturers to ensure accurate and timely replacement of complex rehab equipment components.
• Inventory and Equipment Staging : Manage the inventory of rehab parts and maintain the client equipment staging area to ensure seamless operations.
• Collaboration with ATPs : Attend seating clinics with ATPs to assist with evaluations, modifications, and deliveries, providing client-specific details for optimal equipment adjustments.
• Vehicle Maintenance : Maintain an Automobile Log for company vehicles, reporting any maintenance needs and scheduling repairs as required.

Required Experience :

Position Overview :