The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 00783 Grand Prairie TX
Vehicle Acquisitions Specialist.The Vehicle Acquisitions Specialist is responsible for proactively identifying, appraising, and purchasing vehicles from customers in the service drive.This role foc...Show more
Summary/Objective: The Center Manager is responsible for overseeing a FullSpeed Automotive facility to ensure it delivers the highest operational standards and excellent customer experiences.The Ce...Show more
Part-time evening work close to home.Service one or more nearby apartment communities with no long-distance driving or off-site dumping.We're hiring part-time Doorstep Trash Collection Specialists ...Show more
Position Mission: This position will be responsible for, among other things, stages, shrink wraps and loads products by trip number and store number as it is received from the packing and pulling a...Show more
SPOC/Loss Mitigation Opportunity.We are a professional staffing firm, working with organizations across the country to place exceptional candidates.Currently, we have a SPOC/Loss Mitigation opportu...Show more
At IPS, we're all about exceptional service and exceptional people.We're looking for a passionate Lead Parts Technician who takes pride in their craft and wants to have a meaningful impact.You'll g...Show more
Position Type Dispatch Job Shift 12hr Travel Percentage None Category Quarterly Plan.Shift: 12hr rotational shift 6PM - 6AM (3-4 days/week).This position is responsible for the streamlining of all ...Show more
As a Warehouse Inventory Specialist, you will be responsible for assisting with warehouse operations and ensuring smooth logistics, including: organize inventory and ensure items are stored properl...Show more
Full-Time | Monday–Friday | 8:00 AM – 4:30 PM.This role supports production goals related to.Experience with assembly, disassembly, and testing.Ability to identify electronic components and cosmeti...Show more
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more
Job Title: Senior On-Site Service Specialist Summary: Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience throug...Show more
Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product.As a sales associate in Apparel...Show more
To learn more about this role,.As a Field Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability to establish retaile...Show more
Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business.The role has expert knowledge of store systems, advanced a...Show more
Establish Relationships: Build and maintain strong relationships with shippers, carriers, and logistics partners to effectively coordinate freight transportation.Negotiate Rates: Negotiate competit...Show more
A leading office solutions company is seeking a Client Services Representative to deliver exceptional customer service and assist in order processing.The ideal candidate will have an Associate's de...Show more
Vector Marketing is currently interviewing for part-time sales reps.Request an interview today and start work within the week.What does the part-time position involve?.Basic responsibilities involv...Show more
There's a Place for You at Crawford Electric Supply.You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers.If it helps br...Show more
