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Shift Leader
Shift LeaderHARMONY RESTAURANTS OF JASPER LLC • Dahlonega, GA, US
Shift Leader

Shift Leader

HARMONY RESTAURANTS OF JASPER LLC • Dahlonega, GA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Title : Shift Leader

Location : 31 Maxwell Ln Suite 300 A, Dahlonega, Ga 30533

Reports To : Restaurant Manager

Department of Labor Classification : Hourly Non-Exempt

Work Schedule : Flexible hours are available! Able to work starting at 5 : 00 AM or until midnight if required, based on café hours and availability.

Mission Statement

To nourish and energize lives through flavorful, real-food experiences—crafted with care, served with purpose, and rooted in harmony with our community.

Vision Statement

To be the go-to destination where guests and team members feel uplifted—through food, connection, and a shared journey toward wellness and balance.

Core Values

  • Harmony – We bring balance to everything we do—from the flavors we craft to the relationships we build.
  • People First – We grow by growing others. Our team and our guests are at the heart of every decision.
  • Purpose in Every Bite – Everything we serve is intentional : real ingredients, bold flavor, and feel-good energy.
  • Community-Driven – We’re more than a café—we’re a neighbor. We invest in our community and celebrate the people around us.
  • Positive Vibes Always – We lead with kindness, serve with a smile, and create an uplifting space for everyone.
  • Continuous Growth – Just like our ingredients, we stay fresh. We learn, evolve, and always aim higher—together.

Job Summary :

At Tropical Smoothie Café , we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Shift Leader plays a vital role in supporting café operations, training crew, and upholding our commitment to Unparalleled Hospitality . Guided by the values of Harmony Restaurants , this role supports staffing, development, and operational excellence across multiple café locations. If you bring integrity, energy, and enthusiasm—you’ll thrive here.

Duties & Responsibilities :

  • Assist with inventory management and provide training as needed.
  • Support all onboarding and development initiatives to promote brand consistency.
  • Coach, train, and mentor crew members and management to drive performance.
  • Help fill staffing gaps in under-staffed cafés, working alongside café teams.
  • Support the rollout of new systems or software and provide relevant training.
  • Ensure execution of all team training programs according to TSC and Harmony Restaurants standards.
  • Deliver “Unparalleled Hospitality” with every guest interaction.
  • Operate all stations proficiently and provide support where needed.
  • Complete and maintain certifications including Café Basics and Certified Trainer Program.
  • Maintain quality, safety, and cleanliness standards at every station.
  • Use systems such as Synergy Suites to track labor and manage inventory.
  • Model and uphold Harmony Restaurants’ Core Values in all interactions.
  • Perform any additional duties required to support café operations.

    • Core Values at Harmony Restaurants :

  • Harmony – We bring balance to everything we do—from the flavors we craft to the relationships we build.
  • People First – We grow by growing others. Our team and our guests are at the heart of every decision.
  • Purpose in Every Bite – Everything we serve is intentional : real ingredients, bold flavor, and feel-good energy.
  • Community-Driven – We’re more than a café—we’re a neighbor.
  • Positive Vibes Always – We lead with kindness and serve with a smile.
  • Continuous Growth – We learn, evolve, and aim higher—together.

    • Required Skills & Abilities :

  • Excellent verbal and written communication skills.
  • Strong leadership and team development abilities.
  • Proficiency in Microsoft Word, Excel, and the ability to learn new software (e.g., Synergy Suites).
  • Strong math, analysis, and problem-solving skills.
  • Ability to read, understand, and follow operational guidelines and procedures.

    • Physical Requirements :

  • Continuous standing and walking throughout the shift.
  • Bending, lifting, and carrying up to 50 pounds.
  • Frequent reaching, stooping, and stretching.
  • Ability to multitask in a fast-paced café environment.
  • Regular face-to-face interaction with team members and guests.
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    Shift Leader • Dahlonega, GA, US