Fraud Specialist

A company is looking for a Fraud Specialist to identify and investigate potential fraudulent activities.

Key Responsibilities :

Review and evaluate incoming eCommerce transactions for potential fraud

Investigate flagged transactions to verify legitimacy and assess risk

Manage chargebacks and compile reports on fraud metrics

Required Qualifications :

1+ years of card-not-present (CNP) fraud operations or risk management experience preferred

2+ years in customer service, retail, or eCommerce environments preferred

Experience with fraud detection systems and chargeback portals

Ability to meet defined SLAs while balancing accuracy and efficiency

Collaborative and eager to learn from senior fraud and risk partners