Inventory Technician IV

Job Posting

Locations : Oakland, CA

Time Type : Full time

Job Responsibilities :

Staff our service desk : fulfill ongoing requests for devices and materials. Assist users in identifying available allocation and suitable configurations for their specific development needs

Process, track, and manage inbound, outbound, domestic, and international shipments for on-time delivery

Communicate shipment status, escalate issues as necessary

Receive and distribute prototype devices and materials. Reconcile inventory. Negotiate allocation shortages. Collaborate with Program Coordination, Program Management, and other teams to share resources

Assist Program Teams with New Product Introduction (NPI) shipping logistics, allocation, and Alpha and Beta shipments and inventory management

Track device ownership and locations of devices

Maintain a clean, neat and organized, member-ready area; organize inventory. Ensure that there is sufficient storage space and staff on-hand for processing incoming shipments

Inventory stock and order materials to maintain minimum inventory levels. Purchase materials. Manage inventory

Coordinate transport of devices among sites

Identify units for secure scrapping and prepare for secure scrap. Coordinate secure scrap of devices and material

Perform basic device maintenance such as firmware and software upgrades, battery maintenance and battery replacement

Help us prioritize and solve problems. Update existing shipping, inventory, and logistics process documentation and policy, identify and document process improvements and new policies. Educate team members on processes and policies

Follow device security and secrecy practices

Qualifications :

The ability to work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be curious and open to learning from others and helping each other grow

Interpersonal and communication skills to navigate issues effectively

Motivation to anticipate and resolve customer problems proactively

Ability to work in a fast-paced environment while balancing multiple tasks and customers; the ability to maintain an organized personal task list to ensure timely execution of work

Adaptability and flexibility

Proficiency in MS Excel or Google Sheets and are good with numbers

The ability to exert force and / or lift or carry items safely weighing twenty-five (25) to forty (40) pounds occasionally, and up to ten (10) pounds frequently

Prior relevant experience such as IT Help Desk, Asset Management, and / or IT Logistics experience in a technology environment

Ability to work overtime on occasion

Even Better :

CompTIA A+, AS, or BS in a relevant field, Asset Management Certifications

International shipping experience

Experience with ticketing and / or asset management systems

Familiarity with Build Matrices and Device Configurations

Salary Range : $26.86 - $33.58 USD (Hourly)

Benefits :

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit / Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law