Talent.com
Customer Experience Journey Manager

Customer Experience Journey Manager

VirtualVocationsJackson, Mississippi, United States
18 hours ago
Job type
  • Full-time
Job description

A company is looking for a Customer Experience Enjoy Journey Manager to lead the in-life customer experience for their Enjoy service.

Key Responsibilities

Define the Enjoy vision and maintain a roadmap across service performance, billing clarity, payments, and plan-change flows

Maintain a prioritized backlog and lead agile delivery with cross-functional teams

Use customer insights and analytics to diagnose issues and build performance dashboards

Required Qualifications

6+ years in product, customer experience, or operations within telecom or billing

Strong fluency in analytics and billing / payment systems

Experience deploying AI / automation in production workflows

Proven cross-functional leadership abilities

Customer-obsessed with a bias for action

Create a job alert for this search

Customer Experience Manager • Jackson, Mississippi, United States

Related jobs
  • Promoted
Senior Manager, Sales Service Delivery

Senior Manager, Sales Service Delivery

TTECJackson, MS, US
Full-time
Your potential has a place here with TTEC’s award-winning employment experience.As a Senior Manager – Sales Service Delivery working onsite in Tempe, AZ you’ll be a part of bringing humanity to bus...Show moreLast updated: 4 days ago
  • Promoted
AE - Selling Team Leader (Assistant Manager)

AE - Selling Team Leader (Assistant Manager)

American Eagle OutfittersRidgeland, MS, US
Full-time
This is the main job post content.Please focus on the core details and formatting as requested.Show moreLast updated: 30+ days ago
  • Promoted
MANAGER IN TRAINING

MANAGER IN TRAINING

BB BHF STORES LLCCanton, MS, US
Full-time
Position Description : Position Summary.The Manager In Training is an associate that is on a direct training plan to become a General Manager. The associate is assigned to work in one or more store l...Show moreLast updated: 30+ days ago
  • Promoted
Assistant Guest Service Manager

Assistant Guest Service Manager

The Fresh MarketRidgeland, MS, US
Full-time
Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining Th...Show moreLast updated: 28 days ago
  • Promoted
Principal Data Center Delivery Project Manager

Principal Data Center Delivery Project Manager

Veterans StaffingJackson, MS, US
Full-time
Data Center Infrastructure Delivery Team Member.Team Overview : The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to deliverin...Show moreLast updated: 1 day ago
  • Promoted
Delivery Specialist

Delivery Specialist

O'Reilly AutomotiveCanton, MS, US
Full-time
The Delivery Specialist will maintain and operate store vehicles to deliver parts and / or products to professional customers in a safe and efficient manner. This position will also collect money on C...Show moreLast updated: 30+ days ago
  • Promoted
L&D Manager

L&D Manager

Community Health SystemsFlowood, MS, US
Full-time
Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 3 days ago
  • Promoted
Senior Revenue Enablement Manager, Sales

Senior Revenue Enablement Manager, Sales

Veterans StaffingJackson, MS, US
Full-time
Senior Revenue Enablement Manager, Sales.At Cribl, we believe that great enablement drives exceptional sales performance. We are seeking a strategic and hands-on Sr.Revenue Enablement Manager to dri...Show moreLast updated: 9 days ago
  • Promoted
Share Your Opinions. Earn Rewards.

Share Your Opinions. Earn Rewards.

Opinion EdgeByram, MS, United States
Full-time
Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 4 days ago
  • Promoted
Construction Manager

Construction Manager

AmazonCanton, MS, US
Full-time
Data Center Construction Manager.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Coordinator

Customer Experience Coordinator

TJXPearl, MS, US
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
  • Promoted
Hourly Shift Coordinator

Hourly Shift Coordinator

PopeyesCrystal Springs, MS, US
Full-time
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations.The HSC supports the Re...Show moreLast updated: 30+ days ago
  • Promoted
Project Manager (Entry Level)

Project Manager (Entry Level)

HitachiRichland, MS, US
Full-time
Join Hitachi Energy, a global leader in high-voltage components and cutting-edge solutions for the electrical utilities and power delivery industry. As we continue to grow, we're looking for a Proje...Show moreLast updated: 30+ days ago
Sr User Experience Designer Job at Cengage Group in Jackson

Sr User Experience Designer Job at Cengage Group in Jackson

MediabistroJackson, MS, United States
Full-time
Own end-to-end design for major product areas, shaping the vision and execution.Collaborate with product managers, engineers, and researchers to define, design, and deliver intuitive product experi...Show moreLast updated: 5 days ago
  • Promoted
Store Manager

Store Manager

The Fresh MarketRidgeland, MS, US
Full-time
Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining Th...Show moreLast updated: 30+ days ago
  • Promoted
Retail Customer Experience Supervisor

Retail Customer Experience Supervisor

TJXJackson, MS, US
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
  • Promoted
Part Time Assistant Manager

Part Time Assistant Manager

PacSunRidgeland, MS, US
Part-time
Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, E...Show moreLast updated: 30+ days ago
  • Promoted
Operations Manager - ATL

Operations Manager - ATL

Ace ElectricJackson, MS, US
Full-time
Division-Based in Kennesaw / Atlanta, GA | Full-Time.At Ace Electric, we believe our power is in our people.Since 1975, we've been building more than just electrical systemswe've built a reputation f...Show moreLast updated: 30+ days ago
Senior Lead User Experience Engineer Job at Lumen in Jackson

Senior Lead User Experience Engineer Job at Lumen in Jackson

MediabistroJackson, MS, United States
Full-time
We are committed to teamwork, trust and transparency.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the wo...Show moreLast updated: 5 days ago
  • Promoted
JD Store Management - Northpark Mall, Ridgeland, MS

JD Store Management - Northpark Mall, Ridgeland, MS

Finish LineRidgeland, MS, US
Permanent
Assistant Store Manager And Supervisor.At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovatio...Show moreLast updated: 30+ days ago