Talent.com
Team Member
Team MemberFeast Enterprises • Mineral Wells, Texas, United States, 76067
Team Member

Team Member

Feast Enterprises • Mineral Wells, Texas, United States, 76067
30+ days ago
Job type
  • Full-time
Job description

“This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.”

POSITION RESUMED : Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with Jack in the Box procedures, systems, and standards, and 20 / 20 guest expectations.

Guest Expectations

Well-trained

  • (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses Smart Selling Standards Jack in the Box as appropriate.
  • Is very knowledgeable and answers guest questions quickly and accurately
  • Is well prepared and remains calm and productive during busy times; does not look rushed

Neat and Well -Groomed

  • (Clean) Follows Jack in the Box uniform and grooming standards.
  • Cares about looking nice and professional; shirt is tucked in; hair is contained via hat, visor and / or hairnet, and uniform is clean and unwrinkled.

    • Friendly

  • (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
  • Makes guests feel welcome and special by being ready, smiling, and connecting.
  • Follows the Jack in the Box Hospitality Model on how to treat guests.

    • Well-Staffed

  • (Clean) Maintains restaurant cleanliness (interior / exterior).
  • Is ready and prepared to serve guests as they arrive.
  • Is organized and responsible.
  • Asks for help, when necessary, to meet guests' needs.
  • He is a good team player and assists co-workers when able.
  • Follows the Jack in the Box Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.

    • Food Tastes Great

  • (Food Quality) Makes sure the food looks and tastes great and is high quality.
  • Cares about food presentation; takes the extra time if needed.
  • Ensures taste, appearance, and temperature standards are met for all products.

    • Consistent and Quick Service

  • (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
  • Offers consistent, quick service and is always ready and prepared.

    • Order Accuracy

  • (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following Jack in the Box standards.
  • Always provides the appropriate number of condiments, napkins, and utensils.
  • Repeats the order to guests by looking in the bag / basket as they hand them their food.
  • Follows bagging standards to ensure quality and accuracy.

    • Food Safety

  • (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
  • Follows all hand washing and glove procedures.

    • It's All About

    Brand Ambassador

  • Has passion for the business and pride in Jack in the Box.
  • Inspires team members to embrace the brand.
  • Is proud to represent Jack in the Box.

    • Focus on the Guest

  • Treats guests with care and respect.
  • Is passionate about serving the guest.
  • Has a happy, personality friendly that is engaging both the guest and other employees.
  • Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
  • Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
  • Understands that a guest is never an interruption. They are the first priority.

    • Team Skills

  • Treats fellow team members with care and respect.
  • It's a good team player.
  • You have a positive attitude can-do.
  • It is dependable and reliable.
  • Is willing to help another.
  • Keeps calm and does not show signs of stress.
  • Is open and willing to work with people of all backgrounds.

    • Commitment

  • Thrives in a fast-paced, high energy, team environment.
  • Performs professionally during difficult situations and / or high volume times.
  • It takes pride in using systems in the restaurant to produce quality products and keep the restaurant clean.
  • Takes corrective action to solve issues that could compromise food safety or food quality.
  • It is flexible and changes direction based on the needs of the business.
  • Works with a sense of urgency.
  • Knows the products and menu.
  • Follows Jack in the Box policies and standards.

    • Front of Restaurant

  • Includes, but not limited to duties, described below. Performs other duties as assigned or directed.

    • Guest Service (Dine In / Drive-Thru)

  • Immediately acknowledges and welcomes guests.
  • Takes and clarifies orders, assists guests with menu selection as appropriate.
  • Enter order in POS system, collects money, and makes change.
  • Always thanks guest upon completion of order taking.
  • Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or deliver orders to guests.
  • Maintains cleanliness and stocking of work area.

    • Interior

  • Empties trash dogs, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
  • Cleans and stocks restrooms.
  • Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
  • Cleans miscellaneous interior items (ie wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.

    • Outdoor

  • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
  • Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
  • Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.

    • Back of Restaurant

  • Includes, but not limited to, duties described below. Performs other duties as assigned or directed.

    • Assembly

  • Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
  • Discards ingredients / products that have expired or do not meet quality standards.

    • Prep

  • Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
  • Open product packages, places in proper storage units, and affixes shelf life Ensures all food and storage areas are kept clean and clean at all times, and you comply with Jack in the Box food safety standards.
  • Visually checks and inspects all ingredients for freshness.
  • Measures, assembles, and prepares ingredients for various products according to product mix information.

    • Fryer

  • Prepare menu products according to procedure, including : warms / toasts / bread products, operates timers and removes products when timer sounds.
  • Prepare fryer products, including : place products in appropriate rack / basket and places in the correct fryer, operate timers, remove / drain product when timer sounds, product codes, places product in appropriate container and / or holding bin.
  • Discards ingredients / products that have expired or do not meet quality standards.
  • Sets up and maintains equipment; keeps workstation stocked; wearing appropriate safety equipment.
  • Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.

    • Interior

  • Empties trash dogs, sweeps and mops floors, carpet vacuums, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
  • Washes and sanitizes dishes and utensils by hand or using dishwasher.
  • Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
  • Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
  • Cleans miscellaneous interior items (ie wipes down menu boards, order counter,). Visually checks and inspects all areas for cleanliness.

    • Outdoor

  • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
  • Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
  • Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.

    • Receiving & Storage

  • Receive and store products on delivery following established procedures.

    • QUALIFICATIONS :

  • Experience Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
  • Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.
  • Physical Requirements - Ability to stand and walk approximately 90% -95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate to cash register, and read video monitors.

    • REASONABLE ACCOMMODATION :

    Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of the job. This position description should be applied accordingly.

  • Note : Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.

    • PI061d34a417cb-30511-35020507

    Create a job alert for this search

    Team Member • Mineral Wells, Texas, United States, 76067

    Related jobs
    Team Member

    Team Member

    McAlister's • Granbury, TX, United States
    Full-time
    We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Put people at the heart of everything we do.Genuine Hospitality, Em...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Schlotzsky's Franchisee • Granbury, TX, US
    Part-time
    Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.Resp...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    McAlister's Deli • Stephenville, TX, US
    Full-time
    We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Put people at the heart of everything we do.Genuine Hospitality, E...Show more
    Last updated: 30+ days ago
    Store Team Member

    Store Team Member

    Academy Sports and Outdoors • Weatherford, TX, US
    Full-time
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...Show more
    Last updated: 30+ days ago • Promoted
    Wendy's Team Member

    Wendy's Team Member

    PILOT • Weatherford, TX, United States
    Full-time +1
    Pay Rates Starting between : $11.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...Show more
    Last updated: 30+ days ago • Promoted
    WINGSTOP - Team Member

    WINGSTOP - Team Member

    North Texas Wings, LLC • Granbury, Texas, United States, 76048
    Full-time
    Cook), you work together with a crew to help.We are looking for highly motivated, hardworking, friendly people to.Medical / Dental / Vision Benefits (full plans available with eligibility).Community Vo...Show more
    Last updated: 30+ days ago
    Restaurant Team Member

    Restaurant Team Member

    Papa John's Granbury, TX • Granbury, TX, US
    Full-time +1
    The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John&rsquo...Show more
    Last updated: 30+ days ago • Promoted
    Team Member • •START TODAY • • Sonic Drive-In

    Team Member • •START TODAY • • Sonic Drive-In

    Brock Sonic Drive-In • Weatherford, TX, US
    Full-time
    Join the energetic team at Brock Sonic Drive-In as a Team Member! Were looking for enthusiastic individuals who want to provide exceptional service and delicious food to our valued customers.Start ...Show more
    Last updated: 22 days ago • Promoted
    Grocery Team Member

    Grocery Team Member

    TradeJobsWorkforce • 76108 Fort Worth, TX, US
    Full-time
    Join our growing team as a Grocery Team Member to respond promptly to inquiries and resolve basic issues, assist with organizing, stocking, and general upkeep, and coordinate tasks to ensure deadli...Show more
    Last updated: 30+ days ago • Promoted
    Team Member • •START TODAY • • Sonic Drive-In

    Team Member • •START TODAY • • Sonic Drive-In

    Sonic Drive-In Spring Creek LLC • Weatherford, TX, US
    Full-time
    Are you energetic, friendly, and dedicated to providing great service? Sonic Drive-In is looking for motivated individuals to join our team as Carhops and Cooks at our Sonic located inside the Cowb...Show more
    Last updated: 22 days ago • Promoted
    Cook - Back of House Team Member

    Cook - Back of House Team Member

    On The Border • Weatherford, TX, US
    Full-time +1
    Quick Apply
    Compensation : Up to $20 / HR depending on experience and location.At On The Border Mexican Grill & Cantina we celebrate bringing people together! It’s our mission to Have Fun, Be the Best, and Ma...Show more
    Last updated: 30+ days ago
    Team Member • •START TODAY • • Sonic Drive-In

    Team Member • •START TODAY • • Sonic Drive-In

    Sonic Drive-In Peaster, TX • Weatherford, TX, US
    Full-time +1
    Pulled from the full job description.Are you looking for a fun and dynamic work environment? Do you enjoy providing excellent customer service with enthusiasm? Become a team member at Sonic.Join ou...Show more
    Last updated: 22 days ago • Promoted
    Team Member

    Team Member

    McAlister's Deli (The Saxton Group) • Weatherford, TX, US
    Full-time
    We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Put people at the heart of everything we do.Genuine H...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Schlotzsky's • Granbury, TX, US
    Part-time
    Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.Resp...Show more
    Last updated: 30+ days ago
    Seasonal Customer Service Team Member

    Seasonal Customer Service Team Member

    Michaels • Granbury, TX, US
    Full-time +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Team Member

    Customer Service Team Member

    Michaels • Weatherford, TX, US
    Full-time
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Firehouse Subs - Fort Worth Area • Weatherford, TX, US
    Full-time
    Firehouse Subs is looking for the next team member to join their group of dedicated staff.Must be reliable, great attitude and committed to serving others. Our business is focused on creating an env...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Ibrahim Investment Corporation • Hudson Oaks, Texas, United States, 76087
    Full-time
    Greet customers with a smile and offer great customer service.Ensures the timeliness, quality, and accuracy of all orders at the drive through window. Ability to use the Point of Sale system to ente...Show more
    Last updated: 30+ days ago