Customer Support Operations Manager

Trident Consulting • Tempe, AZ, US

15 hours ago

Job type

Full-time

Job description

Overview

Trident Consulting is seeking a Customer Support Operations Manager for one of our clients in Tempe, AZ

Location : Tempe, AZ – Onsite. Mode : Contract - W2 - Direct Client.

Responsibilities

As a Manager on the Merchant Sentiment Operations team, oversee the day-to-day operations and long-term success of the Merchant Sentiment team.
Foster team collaboration, employee development, and problem-solving.
Be physically present in the Tempe office to facilitate in-person 1 : 1 meetings, connect with cross-functional partners, and nurture a collaborative team environment.

Must-Haves

At least 2 years of people leadership experience

Ability to thrive in a fast-paced environment

Passion for developing teams to meet a high talent bar

Familiarity with Salesforce, JIRA, and Workday systems

Nice-to-Have

Proficiency in Excel / Google Sheets

About Trident

Trident Consulting is an award-winning IT / engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.

Some of our recent awards include

2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America

2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Customer Service, Information Technology, and Business Development

Industries : Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Trident Consulting.

J-18808-Ljbffr

Create a job alert for this search

Customer Support Manager • Tempe, AZ, US