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Call Center Operator

Call Center Operator

Munson HealthcareTraverse City, MI, US
30+ days ago
Job type
  • Full-time
Job description

Call Center Operator

A Call Center Operator supports all Munson Healthcare system initiatives, providing emergency communications in a professional manner, sharing of data and providing services while utilizing customized software. Provides excellent customer care through one-on-one interaction with consumers, physicians / office, and Munson Healthcare staff. Determines customer needs and fulfills those needs through dissemination of information entered into custom databases to include but not limited to on-call calendars, emergency notification, and hospital codes, paging groups, physician and staff profiles.

Why work as a Call Center Operator at Munson Healthcare?

  • Perfect position for college students in Business Administration or Healthcare field
  • Community Engagement : support 7 hospitals in Northern Michigan
  • Part of Information Systems with growth in technology
  • Our dynamic work environment includes many opportunities for growth and development - 4 levels of job descriptions including leadership

Why Choose Munson Healthcare :

  • Balance Get out on the water, in the woods, on the trails or around town
  • Opportunity Be a part of northern Michigan's leading healthcare team with opportunities for personal and professional growth throughout the healthcare system
  • Flexibility A career that can change as your life changes
  • Teamwork Our people make Munson Healthcare a great place to work!

    • What's Required :

  • High School Graduate
  • Minimum of two years working with the public
  • Computer Skills with basic knowledge of MS Office products
  • Ability to verbally communicate effectively
  • Ability to type 50 wpm

    • The Benefits of Working at Munson :

  • Competitive salaries
  • Full benefits, paid holidays, and paid time off (up to 19 days your first year)
  • Tuition reimbursement and ongoing educational opportunities
  • Retirement savings plan with employer match and personal consulting
  • Wellness plans, an employee assistance program and employee discounts
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    Call Center Operator • Traverse City, MI, US