Sr. Technical Lead - Salesforce Solutions (Life Sciences)

Sr. Technical Lead – Salesforce Solutions (Life Sciences)

Location : Remote (Eastern Time Zone preferred)

Reports To : Practice Lead, Enabling Business Services

Employment Type : Full-time

About the Role

We are seeking a Salesforce Technical Lead who wants to join a successful and rapidly growing company that supports the sales and marketing operations of paharma and life science companies and who thrives on solving complex problems and enjoys shaping how teams deliver exceptional work. This is a hands-on leadership role where you'll help clients think strategically about Salesforce and guide the team to turn client objectives into results.

You'll play a key role in defining how Salesforce Marketing Cloud and other Salesforce platforms can be used to meet the needs of emerging life sciences companies. You'll lead solution design, mentor technical teams, and collaborate directly with clients.

This role offers the chance to :

• Influence how clients use Salesforce to achieve commercial excellence.
• Tackle complex challenges across multiple Salesforce Clouds as we expand our capabilities.
• Help grow a team that blends technical precision with business understanding.
• Work in a culture that values curiosity, accountability, and results.

If you want to lead with both your technical expertise and your ability to build trust and collaboration, this role gives you the space to make an impact.

Key Responsibilities

Translate business requirements into hands-on Salesforce technical designs and implementations across Marketing Cloud, Health Cloud, Sales Cloud, and the emerging Life Sciences Cloud.

Design and guide the execution of HCP and Patient campaign initiatives in compliance with pharma regulations.

Evaluate solution options and make recommendations to optimize scalability, compliance, cost, and maintainability.

Ensure seamless integration between Salesforce clouds and external systems (third-party data vendors, MDM, consent management and agencies).

Lead technical design reviews, code reviews, and QA checks to maintain delivery quality.

Establish and enforce best practices for Salesforce configuration, development, deployment, performance and monitoring.

Ensure all deliverables align with client expectations, regulatory requirements, and Conexus quality and data management standards.

Partner with Business Analysts and Project Managers to validate requirements, estimate effort and align delivery scope.

Provide technical mentorship to developers and junior consultants.

Act as the escalation point for technical challenges during delivery and ongoing support.

Participate in client workshops and support presales / scoping with technical input.

Present technical solution options in business-friendly terms.

Build trusted advisor relationships with client stakeholders through consultative engagement, which may require occasional onsite client visits.

Stay current on the Salesforce roadmap and proactively propose adoption strategies (Life Science Cloud, AI / Einstein, data cloud).

Ensure that all project and delivery documentation is maintained by the team, including the Information Security Management System (ISMS) documentation related to the practice.

Required Qualifications

8 - 10 years of Salesforce experience, with a focus on Marketing Cloud. Experience in the pharma industry and awareness of Life Sciences Cloud is a strong plus.

Demonstrated leadership skills.

Strong technical expertise in AMPscript, SQL, SSJS, Apex, and Lightning Web Components.

Experience with Marketing Cloud Connect and API integrations.

Strong background in data modeling and system integrations across Salesforce clouds and related systems.

Proven experience as a technical lead or solution architect in a consulting, SI, or enterprise environment.

Excellent communication skills, with the ability to explain technical solutions in business terms, written and verbally during meetings.

Strong problem-solving skills with the ability to balance innovation with efficiency.

Experience working with pharmaceutical or life sciences clients, including regulatory or compliance-driven environments.

Preferred Qualifications

Salesforce certifications : Marketing Cloud Consultant / Developer, Health Cloud Accredited Professional, or Salesforce Application / Solution Architect.

Knowledge of integration / middleware (MuleSoft, Informatica, AWS, Snowflake / Datawarehouse).

Knowledge of Agile delivery methodologies and DevOps pipelines (CI / CD, release management, test automation).

Reporting Structure

Reports to the Practice Lead, Enabling Business Services.

Works closely with Business Analysts, Project Managers, and Developers in a practice-based delivery model.

Acts as technical mentor to junior resources and supports presales when needed.

Success Metrics

On-time and on-budget delivery of technical solutions.

High client satisfaction and renewal or expansion of services.

Reduction of delivery defects and rework.

Growth and development of junior technical staff.

Contribution to reusable IP, accelerators, or internal best practices.

Why Join Conexus

At Conexus, you will be part of a growing, specialized team focused on delivering Salesforce solutions to emerging and mid-sized life sciences companies. You will play a pivotal role in shaping delivery excellence while influencing the adoption of Salesforce's newest innovation, Life Sciences Cloud.