Job Description
Do you enjoy chatting with different Customers every day? H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an H-E-B Checker, you'll get to know our Customers, and treat them to excellent service and community spirit. As a reward for your efforts, we offer lots of opportunities, great pay, flexible hours, fantastic benefits, and the training and education you need to learn, grow, and move your career forward.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a :
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... strong customer service skills and a desire to serve?
PASSION FOR RESULTS... willingness to go above and beyond to help your Customers and your work Team?
We are looking for :
- an ability to work in a fast-paced environment while keeping focused on the Customer
- dependability and attention to detail
What is the work?
Customer Service :
Provides superior customer service; looks for ways to go above and beyond what our Customers expectAnswers product-related questions for customers, and offers additional or alternative products and servicesCash-Handling :
Processes customer transactions of goods and servicesCollects cash, check, or charge payment from customer and makes change for cash transactionsUses electronic scanner to record pricesWeighs items, bags merchandise, and redeems food stamps and promotional couponsMonitors and manages potential front-end shrinkPerforms Customer Service Assistant duties frequentlyWhat is your background?
Experience working in a fast-paced environmentExperience in customer serviceDo you have what it takes to be a fit as an H-E-B Checker?
Courteous, energetic, and helpful attitudePrecision in scanning and keying; attention to detailAbility to get along with othersCan you...
Function in a fast-paced, retail environment, in detailed and precise tasksWork with Customers, staying attentive to their needsConstantlystand, reach at waist, perform fine motor movementsOccasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinchOccasionally be exposed to cold, hot, loud noise, and wet conditionsDemonstrate the ability to lift 35 lbs, and manage in excess of 35 lbsSuccessfully complete Checker training and Alcohol Seller's trainingWhile there may be exceptions, the measurements noted are generally defined as Constantly : 5.5+ hours per 8-hour day; Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.09-2018
CHECKER3232
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