Seasonsl Sales Associate 15-25 hours
Coach
Sevierville, TN, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry\'s commitment to equity, inclusion, and diversity
The COACH Sevierville team is looking to fill 3 open positions with passionate, customer-focused individuals that really enjoy working in retail and strive to exceed goals.
Our salesfloor is not commission based, instead fosters a strong Teamwork environment!
Just bring your best-self to work everyday with the curiosity to learn, evolve your selling skills and increase brand knowledge! NO need to know about COACH, helpful but not required.
We believe learning is an essential part of the Coach experience. We're committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success while inspiring customers.
As a COACH Employee you are offered :
- Tapestry Brand discounts with Coach and Kate Spade (70% off Outlet)
- Monthly Teamshare Bonus Program (for all employees)
- EAP Employee Assistant Program and Caregiver Benefits
- Gym Benefits : Access to 10,000+ fitness centers for $28 per month.
Temporary Sales Associate Job Description
The Temporary Sales Associate role is an integral part of the store's overall success and efficiency : demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
Sales Floor :
Understands organizational objectives and makes decisions that align with Company prioritiesTakes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.Creates short- and long-term strategies to achieve personal metrics and performance goalsTakes ownership of personal survey results and creates plans to improve and overcome areas of opportunityRepresents Coach as a brand ambassadorDemonstrates Coach's Selling and Service expectations at all timesUnderstands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tacticsDrives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customersCreates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to StyleBuilds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competitionProvides in-depth product knowledge, including features, benefits, current offerings, and overall product valueRemains aware and is clearly able to communicate current pricing and promotional strategy to customersDiscusses product features and builds the sale by leveraging cross-selling skills and abilitiesCross-sells and encourages beneficial product add-ons that relate to the customer's shopping needsSensitive to customers' needs and tailors approach by reading cuesAttends to the unique and individual shopping needs of each customerWorks with multiple customers simultaneously and breaks away as appropriateFollows up with customers consistently and genuinely to influence / close the saleFlexes personal selling techniques to contribute to overall store financial resultsBuilds lasting and loyal relationships with customersLeverages Coach's tools and technology to support relationship building and clienteling effortsCreates enthusiasm and positivity for a shared vision and missionPromotes and endorses a team selling environmentFosters an environment of teamwork, trust and collaboration with internal and external customersRemains solution oriented; is adaptable and flexible to changing business and store needsWelcomes feedback and adapts behaviors as appropriateMaintains a calm and professional demeanor at all timesOperations :
Ensures all daily tasks are completed without negatively impacting service or Coach standardsCompletes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely mannerMaintains a clean and tidy selling floor at all timesAdheres to all applicable retail policies and procedures including POS, Operations and Asset Protection proceduresReplenishes inventory on sales floor as neededSupports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.Supports cash-wrap when needed to process purchases, returns, and exchanges.Efficiently processes customer transactions : Purchase, Return, Exchange, Found Order etc.Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.Our Competencies for All Employees
Courage : Doesn't hold back anything that needs to be said; provides direct and actionable feedback; communicates clearly.Creativity : Generates new ideas and adds value in brainstorming settings.Customer Focus : Delivers service with the customer in mind and builds relationships.Dealing with Ambiguity : Handles change and uncertainty effectively.Drive for Results : Strives to exceed goals and deliver strong performance.Interpersonal Savvy : Relates well to others and builds constructive relationships.Learning on the Fly : Adapts quickly and learns from new tasks.Our Competencies for All People Managers
Strategic Agility : Plans ahead with credible visions and strategies.Developing Direct Reports and Others : Provides development opportunities and facilitates growth.Building Effective Teams : Fosters teamwork and a sense of belonging.Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications as they relate to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, or any other legally-protected basis.
Americans with Disabilities Act (ADA) : Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com
Visit Coach at www.coach.com.
BASE PAY RANGE : $15.00 TO $16.00
General Description of All Benefits : Our company offers health benefits, life insurance and disability insurance. Eligible employees can enroll in the 401(k) plan and take paid time off for wellness and vacations. For additional information about our benefits, click here. General Description of Other Compensation : Eligible employees will receive product discounts and incentive compensation.
Nearest Major Market : Knoxville
Job Segment : Merchandising, Temporary, Outside Sales, Retail Sales, Asset Protection, Contract, Retail, Sales
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