IT Help Desk Technician

Position : IT Help Desk Technician

Location : St. Louis, MO

Job Id : 3223

of Openings : 1

Join us and grow your career with a certified Great Place to Work for the last ten years running. We are a team of Engineers, Architects, Surveyors, and Scientists committed to making meaningful contributions to the world around us. Our quest for excellence goes beyond the ordinary; we seek extraordinary people who want to showcase their talents and join us in making a difference for our clients and communities. You will be part of a collaborative group that champions your career and passions, embraces challenges, understands the importance of work-life balance, and shares our commitment to making a positive impact through your work.

Farnsworth Group is seeking an IT Help Desk Technician in the below posting locations. In this role you will be responsible for both site-local, and remote troubleshooting and support of laptops, peripherals, and applications in dynamic and fast-growing department. As a Helpdesk Technician you are the face of our IT department. Come join our technology savvy team, where we focus on employee development and enjoy promoting from within.

Posting Locations for this role : St. Louis, MO

Job Activities :

Image and deploy laptops utilizing SCCM and InTune

Provide desktop support in a Microsoft Windows / 365 environment

Resolve submitted helpdesk tickets in a timely manner

Assist staff with day-to-day IT issues

Equipment set-up and deployment

Assist with various IT projects as assigned

Specific Requirements include :

High School Diploma or GED

Associates Degree in IT related field, preferred

CompTIA A+ certification, preferred

1-2 years applicable IT experience

About Farnsworth Group

Farnsworth Group is a 135-year-old engineering, architecture, and surveying firm with over 650 talented professionals across a nationwide network of 24 offices. We champion strong working relationships and have been involved in over 24,000 projects in the last decade alone. Our clients range from rural communities to some of the world's largest brands, with our oldest partnerships dating back nearly 100 years. Our forward-thinking focus on people, passion, and performance has earned us top rankings in Architectural Record and Engineering News Record magazine.

A Great Place to Work Certified

For ten consecutive years, Farnsworth Group has earned the esteemed certification as a Great Place to Work; our employees are the reason why! Annually, our staff engage in a survey administered by the Great Place to Work organization that delves into employee perceptions about credibility, respect, pride, fairness, and camaraderie. Those results are benchmarked against the nation’s leading companies, and only those top performers gain the Great Place to Work certification. The invaluable insights from the survey have played a pivotal role in further shaping our work environment and fostering a culture to make Farnsworth Group an even greater place to work.

Featured benefits and perks include :

401(k) with 100% Company Match up to 5%

Medical / Dental / Vision Insurance Plans

Flexible Spending and Health Savings Accounts

Short & Long-Term Disability

Maternity and Paternity Leave

Professional Development and Training

Mentoring Program

Paid Time Off

Wellness / Fitness Reimbursements

Pet Insurance Plan

Hybrid Work Program

Farnsworth Group appreciates that flexibility and work-life balance are important aspects of the careers and lives of our employees. Our Hybrid Work Program offers employees a flexible work arrangement while contributing to the Company’s culture and success.

Statement on Diversity and Inclusion :

Farnsworth Group is a collection of employees with unique backgrounds and perspectives that all come together to make us a better Company. It is our goal to recruit, hire, develop, retain, and promote a diverse group of people. Join us…and let’s make a difference, together.

Farnsworth Group, Inc. is proud to be a M / F Disabled and Veteran EEO / AA employer.

For immediate consideration, please Apply Online by clicking on the "Apply for this Position" tab below.

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