Enrollment Team Leader
Are you a strategic leader who thrives on coaching teams and building strong student connections? Join our Enrollment team at Point Loma Nazarene University, where you'll guide Enrollment Counselors, drive recruitment success, and contribute to shaping the next generation of graduate and adult learners. This hybrid role offers both leadership and hands-on student engagementperfect for someone passionate about both people and process. Schedule : Hybrid (Eligible for hybrid once training period is completed with expectation of three times in-person) Pay Range : $29.00 $32.00 per hour Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources. Internal Classification : Career Track Manager, Job Level 1
Job Description
What We're Looking For
- Proven ability to lead and coach small teams toward performance goals
- Experience designing and delivering onboarding and training programs
- Skill in tracking and analyzing team KPIs to inform strategic decisions
- Ability to collaborate with academic leadership and event coordinators
- Comfort navigating operational inefficiencies and driving improvements
- Demonstrated capacity to foster a collaborative and positive team culture
- Willingness to represent the enrollment team on cross-functional task forces
- Familiarity with higher education recruitment cycles and CRM systems
- Ability to coordinate interdepartmental initiatives to ensure alignment
- Strong grasp of enrollment trends and mission-driven communication
What You'll Be Doing
Supervising 24 Enrollment Counselors with regular feedback and supportLeading training initiatives for consistent team developmentMonitoring enrollment performance metrics for individuals and the teamCommunicating enrollment forecasts in New Student Review meetingsPartnering with directors to ensure successful enrollment eventsManaging a portion of prospective student engagement directlyAdvising students on admissions, financial aid, and application processesRecommending applicants for program admission based on evaluationParticipating in marketing and recruitment events as a program repSupporting administrative and applicant services during peak timesQualifications
Two years of enrollment, admissions, or related higher education experience; leadership experience strongly preferred.Bachelor's degree requiredHighly motivated with enthusiasm for marketing academic programsStrong verbal and written communication skills, including public speakingExceptional attention to detail and time management skillsAbility to work independently and manage tasks under pressureProficiency in computer tools that support marketing and admissionsExcellent interpersonal skills with internal and external stakeholdersThe job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's Community Life Covenant.Physical Requirements
Sitting for periods greater than one hour. Use of computer equipment : computer keyboard, mouse, and monitor.Vision to read documents, e-mail, other correspondence, and reports on paper and a computer monitor.Ability to communicate effectively with others in person and by phone.Will also stand, stoop, push, pull, and lift to 10 lbs throughout the day.At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God's love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.