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Front Desk Coordinator / Medical Assistant - Cosmetic & Plastic Surgery

Front Desk Coordinator / Medical Assistant - Cosmetic & Plastic Surgery

DropUpDallas, TX, US
22 hours ago
Job type
  • Full-time
Job description

Front Desk Coordinator / Medical Assistant – Cosmetic & Plastic Surgery | Dallas, TX

About the Practice

A state-of-the-art cosmetic and plastic surgery center located across from NorthPark and affiliated with EpiCentre is seeking a Front Desk Coordinator / Medical Assistant (MA) to join their team.

This is not your typical front desk role — it's an opportunity to be both the welcoming face and clinical support for a luxury aesthetic practice that blends high-end service with world-class medicine . You'll be at the center of patient care and operations, ensuring every interaction — from check-in to post-op — reflects warmth, professionalism, and excellence.

About the Role

As the Front Desk Coordinator / MA , you'll play a key dual role supporting both the front office and the clinical team . You'll manage patient flow, scheduling, and communications while also assisting the surgeon and RN with hands-on patient care and post-procedure follow-up.

This position is perfect for an MA who thrives in a fast-paced, patient-centered environment , enjoys variety in their day, and wants to be part of a close-knit, high-performing team.

Key Responsibilities

Front Office Coordination

  • Greet all patients and visitors with professionalism, warmth, and enthusiasm — you set the tone for their entire experience.
  • Manage front desk operations and coordinate the daily flow of the clinic.
  • Schedule, confirm, and coordinate surgical and non-surgical appointments.
  • Follow up on consultations, leads, and inquiries — assisting in patient communications and ensuring timely, professional responses.
  • Handle phones, emails, and patient intake / check-out processes with accuracy and grace.
  • Maintain meticulous attention to detail in documentation, scheduling, and patient communication.
  • Support overall office efficiency and uphold the polished, calm environment patients expect.

Clinical (MA) Responsibilities

  • Perform direct patient care as delegated by the MD and RN.
  • Set up and assist during procedures — ensuring proper instrument management, sterilization, and readiness of treatment rooms.
  • Provide postoperative care , including suture removal, drain removal , and wound assessments.
  • Take and record vitals, medical histories, and notes during consultations and follow-ups.
  • Assist with patient communications — responding to pre- and post-op questions, educating patients on care instructions, and reinforcing treatment plans.
  • Maintain and track clinical inventory, instruments, and skincare products.
  • Ensure compliance with all clinical protocols, OSHA standards, and HIPAA regulations.

    • Qualifications

  • Medical Assistant (MA) certification – required
  • Prior experience in plastic surgery, dermatology, or medical aesthetics highly preferred
  • Exceptional communication skills — bilingual (English / Spanish) a plus
  • Strong organizational and multitasking abilities
  • Professional, composed, and patient-centered demeanor
  • Confident working in a fast-paced, high-touch environment with a luxury client base

    • Why You'll Love It

  • Be part of a world-class cosmetic and surgical team in a beautiful, high-end environment
  • Monday–Friday schedule — no nights or weekends
  • Work closely with a talented surgeon and experienced RN team
  • Competitive hourly pay + performance-based incentives
  • Opportunity to grow your career in luxury aesthetics while expanding your clinical skills

    • Location

    Dallas, TX — across from NorthPark , affiliated with EpiCentre

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    Front Desk Coordinator • Dallas, TX, US