Quality Assurance Manager - Science and Technical Support Services

Quality Assurance Manager - Science and Technical Support Services

About Heartland Federal Joint Venture Heartland Federal Joint Venture (HFJV) is an SBA 8(a)-certified, Woman-Owned Small Business (WOSB), and Minority Business Enterprise (MBE) with over 20 years of combined expertise in public and private sectors. HFJV delivers high-impact solutions tailored to federal science and technical support needs. Our core competencies include Program Management, Data and Information Management, IT and Geospatial Applications, Research Support, Strategic Consulting, Human Capital Solutions, and Organizational Development-aligned with priorities like coastal adaptation, invasive species mitigation, climate-sensitive landscapes, future water scenarios, and data integration for hazards research and critical minerals discovery.

Job Summary As the Quality Assurance Manager for HFJV's USGS Science and Technical Support Services contract, you will oversee compliance, quality control, and continuous improvement processes. This role ensures all IDIQ task orders meet high standards in research, data management, and technical delivery, supporting USGS missions while minimizing risks and enhancing performance metrics.

Key Responsibilities

• Develop and implement QA plans, including audits, checklists, and metrics tracking for deliverables (e.g., data reports, geospatial outputs).
• Conduct regular quality reviews and inspections, ensuring adherence to ISO 9001:2015, CMMI Level 3, and federal regulations like SCA/Wage Determinations.
• Monitor contract performance, aggregating data from TOs to identify trends, risks, and improvement opportunities (e.g., achieving 98% on-time delivery).
• Collaborate with the PM and Technical Lead to resolve quality issues, providing training and feedback to teams across Southeast locations.
• Maintain documentation for compliance, including risk registers and lessons learned from prior federal projects.
• Support reporting to USGS, incorporating QA findings into progress updates and corrective actions.
• Drive continuous improvement initiatives, aligning with best practices for science/technical services.

Qualifications

• Bachelor's degree in Quality Management, Business Administration, Environmental Science, or related; advanced certification (e.g., ASQ CQA) preferred.
• 5+ years in QA for federal contracts, preferably in science/technical or environmental fields.
• Experience with quality frameworks (ISO, CMMI) and tools (e.g., audit software, metrics dashboards).
• Strong attention to detail, analytical skills, and ability to work in multi-site environments.
• U.S. citizenship required; familiarity with FAR and federal compliance.
• Occasional travel required.

Benefits

• Comprehensive health, dental, vision, and 401(k) with match.
• Flexible hybrid work, paid time off, and professional development opportunities.
• Join a diverse, mission-driven team advancing federal science initiatives.

HFJV is an equal opportunity employer. Apply via our website or job boards with resume and cover letter.