Talent.com
Team Leader
Team LeaderH&R Block • Carlinville, IL, US
Team Leader

Team Leader

H&R Block • Carlinville, IL, US
1 day ago
Job type
  • Full-time
Job description

Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $15.00 - $65.00 / Hr.

    Sponsored Job

    #12512

    Create a job alert for this search

    Team Leader • Carlinville, IL, US

    Related jobs
    Multi-Unit Team Leader Hrly

    Multi-Unit Team Leader Hrly

    H&R Block • Wood River, IL, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 1 day ago • Promoted
    Hourly Supervisor & Training

    Hourly Supervisor & Training

    Walmart • Wood River, IL, US
    Full-time +1
    Are you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly supervisor, you are responsible for an entire area of the store. Associates in your area will ...Show more
    Last updated: 30+ days ago • Promoted
    Supervisor / Manager Part-Time-Springfield

    Supervisor / Manager Part-Time-Springfield

    Claires • Springfield, IL, US
    Full-time +1
    At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment, love engaging with customers, an...Show more
    Last updated: 13 days ago • Promoted
    General Manager

    General Manager

    Arby's • Jerseyville, IL, US
    Full-time +1
    Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants.Today we are the largest Arby's franchisee in the world and continue to grow by building new stores and acquiring ot...Show more
    Last updated: 30+ days ago • Promoted
    Manager

    Manager

    Qik n EZ • Springfield, Illinois, United States
    Full-time
    Quick Apply
    Qik n EZ is seeking a dedicated retail Manager to support store operations, lead teams, and deliver an outstanding customer experience. This role is ideal for a hands-on leader who thrives in a fast...Show more
    Last updated: 30+ days ago
    Hunting Manager

    Hunting Manager

    Scheels • Springfield, IL, US
    Full-time
    Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting g...Show more
    Last updated: 19 days ago • Promoted
    Ammo Manager

    Ammo Manager

    Scheels • Springfield, IL, US
    Full-time
    Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting g...Show more
    Last updated: 30+ days ago • Promoted
    Bankruptcy Manager

    Bankruptcy Manager

    Illinois Staffing • Springfield, IL, US
    Full-time
    Come join our amazing team and work remote from home! The Bankruptcy Manager directs, plans, manages the staff and operations of the Bankruptcy Department to minimize potential losses and ensure ad...Show more
    Last updated: 6 days ago • Promoted
    General Manager

    General Manager

    Pizza Hut • Wood River, IL, US
    Full-time
    E Edwardsville Rd, Wood River, IL.As a Pizza Hut Restaurant General Manager, you can be a natural leader, put together a winning team, teach new things, and motivate the team to work together.Compr...Show more
    Last updated: 30+ days ago • Promoted
    General Manager •

    General Manager •

    Wendy's • Alton, IL, US
    Full-time
    General Manager Opportunity At Wendy's.Ever consider running a multi-million dollar business? Wendy's is looking for qualified General Managers to do just that! Wendy's knows that people are its gr...Show more
    Last updated: 26 days ago • Promoted
    Supervisor / Manager Part-Time

    Supervisor / Manager Part-Time

    Claires • Springfield, IL, US
    Full-time +1
    At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment, love engaging with customers, an...Show more
    Last updated: 30+ days ago • Promoted
    Wireless Manager

    Wireless Manager

    TravelCenters of America • Patterson, IL, US
    Full-time
    Travelcenters Of America Wireless Manager.There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called...Show more
    Last updated: 16 days ago • Promoted
    Industry Closing Manager

    Industry Closing Manager

    Illinois Staffing • Springfield, IL, US
    Full-time
    Industry Closing Manager - Commercial Real Estate.The Industry Closing Manager (ICM) is the leader in the closing of the deal and a key member of the client team. They will manage the due diligence ...Show more
    Last updated: 6 days ago • Promoted
    Reconstruction Supervisor

    Reconstruction Supervisor

    Servpro • Alton, IL, US
    Full-time
    Servpro of McAllen is looking for a Construction Manager.Benefits include competitive compensation, career progression, and professional development, among other perks. As a Construction Supervisor ...Show more
    Last updated: 30+ days ago • Promoted
    Roaming Task Force Manager

    Roaming Task Force Manager

    Sand Companies Inc • Springfield, IL, US
    Full-time
    The Task Force General Manager provides daily leadership and support to properties during transition or whenever a property has a need. They are responsible for directing all associate functions of ...Show more
    Last updated: 1 day ago • Promoted
    Grassroots Manager, Illinois

    Grassroots Manager, Illinois

    American Cancer Society Cancer Action Network • Springfield, IL, US
    Full-time
    The American Cancer Society Cancer Action Network (ACS CAN) is the nation's leading cancer advocacy organization.Together with our charitable partner, the American Cancer Society, we work in Congre...Show more
    Last updated: 6 days ago • Promoted
    Regional Closing Manager - Orange County

    Regional Closing Manager - Orange County

    Illinois Staffing • Springfield, IL, US
    Full-time
    The Regional Closing Manager (RCM) is the leader in the closing of the deal and a key member of the client team.They will coordinate due diligence activities within Loan Administration and will dir...Show more
    Last updated: 6 days ago • Promoted
    General Manager

    General Manager

    Koch Industries • Mount Olive, IL, US
    Full-time
    General Manager, Corrugated Packaging.Location : This position is based in our Mt.Frequent travel (40%+ approximately) for customer visits / field sales travel, or team collaboration is typical in thi...Show more
    Last updated: 30+ days ago • Promoted