Appraisal Supervisor

Commercial Appraisal Supervisor

Buncombe County is seeking an experienced and knowledgeable Commercial Appraisal Supervisor to lead the valuation of commercial real estate for the Property Assessment office.

This position plays a critical role in ensuring fair and accurate assessments across a diverse portfolio of commercial properties, including office, retail, industrial, mixed-use developments, and commercial land. The role involves providing leadership and technical guidance to appraisal staff, overseeing complex commercial valuations, and ensuring compliance with North Carolina property tax laws and professional appraisal standards.

In collaboration with internal departments, property owners, and members of the public, this position supports the County's growing commercial tax base while maintaining transparency, consistency, and public trust in the assessment process.

Purpose of the position: The purpose of this position is performing specialized complex administrative and technical property valuation work to ensure fair and equitable assessments of County real and personal property.

Minimum Education, Training and/or Experience (required at time of hire): Associate degree in business administration or a related field and four (4) years of appraisal experience, including at least one (1) year of supervisory experience; or an equivalent combination of education and experience.

Additional Training and Experience: Preferred successful completion of IAAO courses 101- fundamentals of real property appraisal, property assessment and listing, IAAO 500 personal property appraisal, 102- income approach to valuation, 112- advanced income approach to valuation, 300- fundamentals of mass appraisal, 311-residential modeling concepts, 312- commercial modeling concepts and North Carolina Machinery Act. Considerable knowledge and experience working with software and databases related to excel, access, crystal reports, power point and ArcMap. Licensed as a certified or general appraiser by the North Carolina Appraisal Board preferred.

License or Certification Required by Statute or Regulation: Must be able to obtain certification as a real and/or personal property appraiser from the North Carolina Department of Revenue within one year of employment. Possession of a valid North Carolina driver's license.

Supervisory/Leadership Responsibilities: Supervise a group of employees with responsibility for assignment and flow of work, employee development, appraisal, and eliminating ordinary difficulties. Work activities likely affect the accuracy, reliability, or acceptability of services to the extent that others rely on the advice given in order to make decisions.

Essential Functions of the position:

• Supervise a team of professional appraisers in the appraisal of all types real and personal property for assessment purpose, administration and support of special programs including exemptions, exclusion, and deferments.
• Ensure that the State laws and regulations governing the Department are administered and enforced by following established procedures and performing and assigning tasks as required.
• Organize an orderly workflow to allow for the timely reassessment of properties by following guidelines and effectively managing the staff.
• Respond to inquiries from the general public that involve highly technical issues relating property valuation and various legal topics by direct communication and task allocation.
• Review and approve annual reassessments to ensure that the final figures adhere to established standards of uniformity by following procedures and working with other staff.
• Attending various public meetings representing the Department speaking on topics that relate to the assessment process.
• Liaison between departments to solve inconsistencies.
• Perform quality control on work completed by staff.
• Train staff, coordinate continuing education, attend management meetings, conduct staff meetings, approve timecards, and monitor employee job performance.
• Performs other related duties as assigned.

Knowledge, Skills, Abilities:

• Knowledge of principles, practices, and techniques used in property appraisal work as required and the methods and procedures of the County Assessor's Office.
• Knowledge of current construction costs, including building materials and land value.
• Knowledge of personal property valuation.
• Knowledge of the geographical layout of the County.
• Knowledge of the three approaches to market value (cost, income, and market) of real property.
• Knowledge of appraisal statistics and specialized appraisal analysis.
• Knowledge and mastery of mathematics.
• Knowledge and technical expertise related to computer applications.
• Ability to deal courteously, tactfully, and firmly with the general public.
• Ability to make accurate computations with or without a calculator.
• Ability to establish and maintain effective working relationships as necessitated by work assignments.
• Ability to plan, assign, coordinate, and review the work of subordinate employees.
• Ability to make decisions and to defend appraisal section's results to property owners, the general public, and the Board of Equalization and Review.
• Ability to physically navigate in and around active and non-active construction sites in all types of terrain and weather situations while collecting and recording data.
• Ability to self-motivate and meet daily, weekly, and monthly production goals as set by the Assessor.
• Ability to use small office equipment, computers, and technical applications.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.