Talent.com
Multi Unit Manager - Grow With Us
Multi Unit Manager - Grow With UsDunkin - Baskin Robbins • Wisconsin Dells, Wisconsin, US
No longer accepting applications
Multi Unit Manager - Grow With Us

Multi Unit Manager - Grow With Us

Dunkin - Baskin Robbins • Wisconsin Dells, Wisconsin, US
30+ days ago
Job type
  • Full-time
Job description

If youre ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his / her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.

A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.

Multi-Unit Managers Responsibilities' include but are not limited to :

Team Environment

  • Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
  • Ensure appropriate training tools are utilized

Operational Excellence

  • Create and maintain a people first culture in the restaurant
  • Monitor, follow up and report training progress
  • Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes and systems are executed
  • Lead team meetings to communicate relevant operations information, e.g.seasonal products
  • Profitability

  • Identify and support systems to control costs and maintain budgets
  • Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
  • Support sales goals by developing action plans for seasonal forecasting
  • Ensure tools and systems are in place to roll out new products, systems and processes
  • Skills / Qualifications

  • Associates degree in related field or equivalent in education and experience
  • Fluent in English
  • Microsoft Office proficiency
  • Facilitation and presentation skills
  • Written and verbal communication skills
  • Competencies / Guest Focus

  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for Results

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Sets, prioritizes and maintains focus on important activities
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
  • Problem Solving and Decision Making

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from recurring
  • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration and teamwork
  • Leads others; negotiates and takes effective action
  • Building Effective Teams

  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employees strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
  • Conflict Management

  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Works collaboratively with employees to create individual development plans to strengthen employees knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities
  • Leading with Vision

  • Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization
  • Drives a clear vision or sense of purpose and clearly communicates to the team
  • Links mission, vision, values, goals and strategies to everyday work
  • Strategic Thinking

  • Sees where current trends will lead, and how they may influence the organizations direction
  • Translates the vision for a program into clear strategies
  • Thinks in strategic terms and is able to make the connection across functional teams
  • Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.

  • ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
  • Create a job alert for this search

    Multi Unit Manager • Wisconsin Dells, Wisconsin, US

    Related jobs
    Multi Unit Manager

    Multi Unit Manager

    Dunkin' • Waunakee, WI, US
    Full-time
    Multi-Unit Manager Opportunity.If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.A Multi-Unit M...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care in Marsh, WI

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care in Marsh, WI

    TravelNurseSource • Marsh, WI, US
    Full-time +1
    TravelNurseSource is working with Favorite Healthcare Staffing to find a qualified ICU / Critical Care RN in Marsh, Wisconsin, 54449!. At Favorite Healthcare Staffing, we aspire to learn what thrills ...Show more
    Last updated: 9 days ago • Promoted
    Travel Nurse RN - Long-Term Care - $1,700 per week in New Lisbon, WI

    Travel Nurse RN - Long-Term Care - $1,700 per week in New Lisbon, WI

    TravelNurseSource • New Lisbon, WI, US
    Full-time +1
    TravelNurseSource is working with AHS Staffing to find a qualified Long-Term Care RN in New Lisbon, Wisconsin, 53950!.AHS Staffing is looking for a LTC Registered Nurse in New Lisbon, WI for a Long...Show more
    Last updated: 5 days ago • Promoted
    Banquet Set Up

    Banquet Set Up

    Wisconsin Dells Visitor & Convention Bureau • Baraboo, WI, United States
    Full-time
    We need a PM Set Up person to help with take down of events, helps with serving and bussing and running food, bar backs, maintains rest rooms, etc. The shift is from 5 to midnight with some needs fr...Show more
    Last updated: 30+ days ago • Promoted
    Banker

    Banker

    Associated Bank - Corp • Wautoma, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show more
    Last updated: 20 days ago • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Mauston, Wisconsin, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show more
    Last updated: 11 days ago • Promoted
    Senior Manager Sales and National Accounts

    Senior Manager Sales and National Accounts

    Padagis • Waunakee, WI, United States
    Full-time
    We are seeking a dynamic Senior Manager of Sales and National Accounts to join our commercial team.The ideal candidate will be responsible for managing and expanding relationships with regional and...Show more
    Last updated: 30+ days ago • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Westfield, Wisconsin, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show more
    Last updated: 11 days ago • Promoted
    Multisite Community Manager

    Multisite Community Manager

    Continental Properties • Sun Prairie, WI, United States
    Full-time
    This position offers a competitive compensation package and the opportunity to receive additional earnings through leasing and resident renewal incentive programs, as well as a lucrative quarterly ...Show more
    Last updated: 30+ days ago • Promoted
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance Buzz • Westfield, Wisconsin, US
    Remote
    Temporary
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T2491)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T2491)

    Target • Sun Prairie, Wisconsin, United States of America
    Part-time
    Starting Hourly Rate / Salario por Hora Inicial : $16.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...Show more
    Last updated: 24 days ago • Promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Friendship, Wisconsin, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show more
    Last updated: 11 days ago • Promoted
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • New Lisbon, Wisconsin, US
    Remote
    Temporary
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...Show more
    Last updated: 30+ days ago • Promoted
    Flexible Work From Home - Supplement Your Income

    Flexible Work From Home - Supplement Your Income

    Finance Buzz • Spring Green, Wisconsin, US
    Remote
    Temporary
    We’re seeking reliable and motivated individuals who want to earn extra income from home.This flexible position allows you to set your own hours and work around your existing commitments.Find out m...Show more
    Last updated: 11 days ago • Promoted
    Customer Service / Guest Attendant

    Customer Service / Guest Attendant

    Wisconsin Dells Visitor & Convention Bureau • Wisconsin Dells, WI, United States
    Full-time +1
    Summer and Year Round positions available.Family owned business in the Wisconsin Dells for 35 years.Hourly Wage plus Monthly / Quarterly Bonus. Team Leaders and Management positions also available, pl...Show more
    Last updated: 30+ days ago • Promoted
    Human Resources

    Human Resources

    Wisconsin Dells Visitor & Convention Bureau • Wisconsin Dells, WI, United States
    Full-time
    Oversee recruitment of new staff, process onboarding information for new hires, present company orientations, assist with employee housing complex. Manage benefit administration and employee informa...Show more
    Last updated: 14 days ago • Promoted
    Multi Unit Manager

    Multi Unit Manager

    Baskin Robbins • Sun Prairie, WI, US
    Full-time
    If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally respo...Show more
    Last updated: 30+ days ago • Promoted
    Travel Multimodal Technologist

    Travel Multimodal Technologist

    Junxion Med Staffing • Friendship, WI, US
    Permanent
    Junxion Med Staffing is seeking a travel Multimodal Technologist for a travel job in Friendship, Wisconsin.Job Description & Requirements. Junxion Med Staffing Job ID #1035460.Pay package is bas...Show more
    Last updated: 30+ days ago • Promoted
    MULTI UNIT MANAGER

    MULTI UNIT MANAGER

    Dunkin Donuts • Waunakee, WI, US
    Full-time
    If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally respo...Show more
    Last updated: 30+ days ago • Promoted
    Tommy Bartlett Exploratory Attraction Attendant

    Tommy Bartlett Exploratory Attraction Attendant

    Wisconsin Dells Visitor & Convention Bureau • Wisconsin Dells, WI, United States
    Full-time
    Must be 18 years of age and flexible with schedule (able to work weekdays and weekends).Greeting and Assisting Guests - posess strong customer service skills. Working with Exhibits in the Explorator...Show more
    Last updated: 30+ days ago • Promoted