Shift Manager

Shift Manager

A Shift Manager is passionate about providing guests with the best experience possible. Must be able to follow Cajun Hospitality : Smile, make eye contact, greet the guest, repeat the order, and thank the guest. Shift Manager must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.

Essential Duties and Responsibilities

Execution

Accountable for ensuring we are not out of food in the restaurant (take action)

Ensures team members are in proper uniform and following the proper uniform guidelines

Ensures all open and unopened product is labeled

Daily curb appeal walkthrough

Windows clean without fingerprints

All equipment working

Proper handwashing

All food safety standards are followed

LTO execution

Leadership; primary and secondary responsibilities : leading team members when MOD

Accountable for team members following procedures during the shift

Setting daily shift goals and communicating them using a shift huddle / huddle board

Talks team into and out of position -TIP TOP

At least 2 Travel paths completed during the shift

Guest surveys during the shift-ACR

Table touches / guest interaction

Resolving guest issues using H.E.A.R.T.

Administrative Work

Complete all tasks in Zenput - all HACCP logs were completed during the shift

Check emails

Counting the safe

Counting the registers

Daily production planning

Daily inventory

Position planning and execution (Shift to Assist form)

Written documentation of team member issues

Check-in deliveries

Daily login to the rSuccess Dashboard via the Scoop

Restaurant Follow Up

Communicating with the other department managers if one of their team members is not doing their job or

if any equipment maintenance issues

Before leaving for the day, ensure the restaurant is left neat, clean, and organized for the next shift

Benefits :

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance