Processing Technician
Mixlab, the fast-growing veterinary compounding pharmacy, is hiring a Processing Technician in our Los Angeles pharmacy. We are looking for a Technician who is obsessed with details and is driven by an ability to make it happen for our customers and their furry (and scaly!) friends no matter what. You will be an integral part in helping us to ensure our LA operations run smoothly and to make Mixlab a 100% dependable resource for our customers and veterinarians alike.
We are seeking FULL-TIME applicants for hourly roles at $22-25 per hour depending on individual qualifications, license, experience, and skillset. You must be a licensed Pharmacy Technician under the state of California to be considered for the role.
About the Role :
- Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders
- Ensure accuracy of patient information and records, and update as necessary
- Check for completeness of prescriptions
- Handle customer interactions in a friendly and professional manner
- Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation
- Keep accurate records and monitor inventory levels in accordance with California State Board of Pharmacy & Federal regulations and company policies and procedures
- Maintain an organized work area and upkeep the appearance of the pharmacy
- Cross-train across other Mixlab functions over time including customer service, logistics, and compounding
- Champion the pet parent experience by recommending digital process changes and troubleshooting bugs
About You
You have experience working in a data processing, fulfillment, or retail roleYou have a customer-focused (and in our case, a pet-focused!) mindsetYou thrive in a fast-paced work environmentMust be able to remain in a stationary position 50% of the time. Must be able to move boxes holding medications weighing up to 25lbs across the officeYou have excellent communication skills - both written and verbal - and are a collaborative, team-playerYou have an all-hands-on-deck attitude with an ability to remain calm and excel under pressureYou have the ability to learn and adapt to new processes and proceduresYou constantly strive to "wow" clients and patientsYou have a strong sense of ownership and accountabilityYou are scrappy and resourcefulYou're not afraid of wearing multiple hats - you pitch in to help the team when necessaryYou have flexibility to work nights, weekends, and holidaysMUST LOVE PETS!What We Offer :
100% employer-paid health, dental and vision insurance for our employees, effective on the first of the month following your start datePaid time off for vacation, holidays and sick time, with the ability to accrue more vacation time with increased tenureCompetitive starting wages with the opportunity for rapid career growth, promotion, and wage increasesCompany Stock OptionsPre-tax commuter benefits, dependent care, HSA and FSAEmployer-paid short and long-term disability leave, parental leave, and life insurance401k with $300 / year matchReferral bonus payouts of up to $1,000 for a successful referralHuman and pet wellness benefits, including $650 / year allowance for routine pet care through WagmoDiscounts on many items through PerkspotAnd more!