Senior Associate, Product Owner

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Location

Hybrid - 3 days per week. This role can be filled in New York City, NY, Dallas, TX or Cleveland, OH.

Overview

New York Life is hiring a Product Owner (PO) to join the Core Modernization program for Policy Administration for Life Insurance (PALI). The Core Modernization effort installs a new Policy Administration system. PALI is a multi-year effort to migrate all newly written agent business to the new platform. The program enables future growth and reduces friction in serving our agents and clients.

What Youll Do

The Product Owner is tasked with prioritizing epics and creating stories for their agile scrum team to initially bring retail life products and minimum viable experiences to market on the new platform, and then scale and deliver industry-leading components and service experiences in the future. The PO will work closely with the Product Manager, the assigned Scrum Master, Business Analyst, and developers to achieve success. You will be responsible for prioritizing the teams work, ensuring user stories are well defined with acceptance criteria that reflect the storys scope and deliver incremental value to customers. You will maintain and prioritize the backlog, conduct user acceptance tests (UAT), and accept work that meets business stakeholders and / or customers desired outcomes.

Specific Responsibilities Include

• Define and prioritize the team backlog, including user stories, defects, and enablers, ensuring alignment with the programs feature map.
• Actively participate in Program Increment (PI) planning sessions; refine epics prior to the PI to forester commitments; advise the scrum team on priorities and business capabilities; participate in daily stand-ups, retrospectives, and demos to help the team deliver value.
• Refine larger initiatives; ensure user stories have clear value and thorough acceptance criteria; support the scrum team with clarifying business expectations.
• Conduct user acceptance tests, accept work, and confirm the team delivers expected outcomes / value; demo accepted stories to the full program each sprint.
• Monitor customer signals, anticipate bottlenecks, make tradeoffs, and take acceptable risks to maximize benefit for customers and the business.
• Establish and maintain relationships with stakeholders and cross-functional teams; manage dependencies; provide clarity on requirements to gain cross-team commitments and resolve blockers.
• Engage with stakeholders to seek clarity and validate business requirements / acceptance criteria.
• Understand NYLs technical ecosystem and ability to work across value streams.
• Mentor technical scrum teams, enforce architectural standards, ensure APIs support strategic goals and technical excellence; map data fields, schemas, and relationships across internal and external systems for accuracy and interoperability.
• Data Integration Stewardship represent the core modernization admin system in cross-functional efforts to map, standardize, and integrate data across systems, ensuring accuracy and secure information flow supporting business objectives.

What Youll Bring

Pay Transparency

Salary Range : $80,000-$135,000

Overtime eligible : Exempt

Discretionary bonus eligible : Yes

Sales bonus eligible : No

Actual base salary determined by experience, skills, qualifications, and location. Eligible for an annual discretionary bonus and potential participation in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communitiesinviting bold thinking, collaborative problem-solving, and purpose-driven innovation. We offer long-standing stability and forward momentum within an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we provide opportunities to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive whats next, and your growth powers it.

Benefits

We offer a full package of benefits for employees, including leave programs, adoption assistance, and student loan repayment programs. For more on our benefit options, visit the NYL Benefits Site.

Inclusion

New York Life is committed to fostering an inclusive workplace where individuals can contribute their best and succeed together. Our foundation is rooted in humanity and integrity, embracing a broad range of perspectives and experiences to achieve greater success and deliver financial security across communities. Visit our Careers page or LinkedIn for more information.

Job Requisition ID : 92601

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