Job DescriptionJob Description
Medlogix, LLC delivers innovative medical claims solutions through a seamless collaboration of our medlogix® technology, our highly skilled staff, access to our premier health care provider networks, and our commitment to keeping our clients’ needs as our top priority. Medlogix has a powerful mix of medical expertise, proven processes and innovative technology that delivers a more efficient, disciplined insurance claims process. The result is lower expenses and increased productivity for the auto insurance and workers’ compensation insurance carriers; third party administrators (TPAs); and government entities we serve.
Position : M anager- Medical Utilization Review Management Department
Location : Hybrid (2 times a month in Hamilton NJ)
FMLA : Exempt, Full-Time
Schedule : M-F 9am-5 : 30pm
OVERVIEW :
The Manager of the Medical Utilization Review Management Department directs all Precertification and MI UR services performed in accordance with company policies, practices, procedures, state laws and delegated authority.
SKILLS AND COMPETENCIES :
- Clear and effective communication skills
- The ability to lead, motivate and support a team
- The ability to resolve issues and make sound clinical and administrative decisions
- The ability to manage multiple tasks, schedules and staff effectively
- Knowledge of methods and standards to improve quality and outcomes
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Fully understand the products and procedures of the organizationEnsure that employees follow the organization’s policies and procedures, e.g. sick time, personal leave, overtime, etc.Ensure department compliance with company philosophy to include objectives, goals and proceduresOversee the Pre-cert workflows and in-boxes to ensure statutory compliance is being met, coordinate with supervisors to determine necessary assignments and changes when compliance is in jeopardyPlan, control and coordinate clinical and clerical workflows within the department in order to maintain the highest customer service and technical standardsWork with Supervisors and team leads to set performance standards for tasks, jobs and roles of their employeesEvaluate and provide guidance to staff on an ongoing basis as to their abilities and duties, make personnel recommendations to ensure proper and optimum use of personnelRecommend procedural job changes and plans, organize and implement these changes in accordance with state and company guidelinesEnsure continuous professional development of staffSupervise training and cross-training of all staffPerform back-up to pre-cert production when neededPerform back-up to Vital Point Pharmacy when neededRecruit and select appropriate clinical and clerical applicants for department, provide orientation support to Precertification Supervisory StaffCompose annual performance evaluation for direct reports (supervisors)Assist supervisors in composing written and verbal discipline warningsProvide coverage (supervisory and payroll) for the supervisors in their absenceProvide ongoing technical support to associates within their job descriptionConduct weekly staff meetings with direct reports (supervisors)Conduct and participate in monthly / PRN staff meetings with clinical and clerical staffEnsure maintenance of all administrative records for management staff which include performance reviews, attendance and disciplinary documentationAssist with timely completion of the QA process as neededEnsures the unit has proper and correct amounts of equipment to perform jobs effectively, monitor working condition of equipmentCoordinate and act as a liaison with other supervisors, managers or branches with whom the department interactsMediate complaints and disputes generated from employees, insured’s, medical providers, claimants and outside vendorsProvide weekly updates to the VP that outlines objectives, tasks, staffing and departmental concernsParticipates as a member of the Quality Assurance CommitteePerform special projects at the direction of the VPFile review when needed for ArbitrationsEXPERIENCE :
Must be a Registered Nurse with 3-5 years of Med-Surg experienceMust have an active RN licenseMust have 3-5 years of leadership experienceKnowledge of New Jersey PIPUtilization Review experienceEEOC STATEMENT :
Medlogix is an Equal Opportunity Employer. Medlogix does not discriminate on the basis of , , , , , orientation, , , , veteran status or any other basis covered by appropriate law. We will continue to maintain our commitment to making all employment-related decisions based on the merit of each individual.