IT Network and Telephony Engineer

DCI Donor Services

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Network and Telephony Engineer. The IT Network and Telephony Engineer is responsible for the design, management, and maintenance of the organizations IT network, security infrastructure, and VoIP telephony systems. This role ensures seamless operation and optimal performance of all network components, including routers, switches, VPNs, and firewalls, while actively protecting the organization from cybersecurity threats. Additionally, the administrator will manage and support VoIP services, ensuring clear and reliable communication across the organization. A critical part of this role is identifying vulnerabilities, troubleshooting network and telephony issues, and implementing proactive measures to safeguard the integrity of the company's infrastructure.

This is a hybrid position in Nashville, TN.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement / tissue recovery organizations : New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include :

• Network Administration

Design, configure, and maintain LAN / WAN infrastructure, including routers, switches, wireless access points, load balancers, and firewalls.

Implement and manage network security controls, including firewalls, VPNs, and intrusion detection / prevention systems (IDS / IPS)

Administer and support VoIP systems, including call routing, voicemail, conferencing, and auto attendants.

Use network and voice monitoring tools to track system health and performance.

The ideal candidate will have :

Strong knowledge of networking protocols (TCP / IP, DNS, DHCP, etc.).

Relevant IT certifications preferred (e.g. CompTIA, Cisco, Microsoft)

Work Environment

We offer a competitive compensation package including :

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE / AA employer M / F / Vet / Disability.

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