Mortgage Loan Officer - OH

Job Type

Full-time

Description

Position Summary

The Loan Officer (LO) plays a key role in supporting the mortgage lending process by assisting clients through their home-financing journey. The LO works to develop relationships within the local real estate community and supports borrowers by guiding them through the loan process, from initial contact through to closing, while also collaborating with internal teams such as processing, underwriting, and closing. This is a growth-oriented position designed for individuals building their careers in mortgage lending.

Essential Responsibilities

• Develop and maintain referral relationships with real estate agents, builders, and other industry professionals under the guidance of senior team members.
• Make regular outreach efforts to potential and existing clients to generate new loan opportunities.
• Assist borrowers with understanding loan options and gather necessary documentation for pre-qualification and application.
• Submit complete loan applications and follow up with clients and internal teams to ensure loans are moving smoothly through each stage.
• Keep clients informed of loan status and assist with resolving any issues or delays.
• Stay informed on current mortgage products, interest rates, and general market trends.
• Always represent the company in a professional manner and uphold company values and standards.
• Ensure all customer information is handled securely and confidentially.

Knowledge, Skills and Abilities

Requirements

Experience and Training

Physical Demands and Work Environment

Physical Demands :

Work Environment :

Job Dimensions

Internal Collaboration : Area Manager, Branch Manager, Loan Officers, Loan Officer Assistants, Administrative Assistants, Processors, Closers, Underwriters, and other corporate staff.

External Collaboration : Realtors, Brokers, Developers, Builders, Applicants, Appraisers, Title Companies, etc.

Why is Ruoff Mortgage the right career choice?

We offer a comprehensive Ruoff Total Rewards benefits package designed to support the well-being and success of our employees.

We're committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At Will." The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.