Technology & Business Systems Service Manager

Technology & Business Systems Service Manager

Posting # : 5388

Position Status : Full-time regular

Location : San Diego

Position Type : Administrator, Student Affairs

Position Title & Department :

Technology & Business Systems Service Manager; Auxiliary Administration

Posting #

5388

Department Description :

The Division of Student Affairs is committed to grounding our policies, programs, and procedures in inclusive excellence. In alignment with our Catholic mission, we strive to foster a welcoming environment where the dignity of all students, staff, faculty, and administrators is respected and embraced. We recognize that achieving inclusive excellence is an ongoing journey requiring continual education, accountability, and collaboration. All members of the Division are expected to actively engage in this work.

University Description :

The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity's urgent challenges.

Detailed Description :

The Technology & Business System Service Manager is responsible for overseeing and managing technology systems within Auxiliary Services and across the Division of Student Affairs. This position ensures the smooth operation, integration, and performance of business-critical systems by serving as a bridge between technical and non-technical stakeholders. The role includes researching and recommending technology solutions, coordinating system upgrades and integrations, managing vendor relationships, troubleshooting system issues, and developing user-focused service strategies and best practices. This position also ensures secure access, system reliability, and continuous performance improvements, while aligning IT systems with divisional and institutional goals. Other duties as assigned.

Duties and Responsibilities :

Research and Development

• Research, propose, and implement innovative business technologies to improve services across Auxiliary Services and Student Affairs (e.g., Housing, Dining Services, Torero Store, Campus Card Office, POS systems, AV systems, Print / Mail Shop, Catering Software, CBORD suite).
• Manage and coordinate integration and data synchronization between systems and other university departments.
• Collaborate with stakeholders to support timely upgrades and implementations.
• Lead and mentor technology users; ensure alignment of new technologies and business solutions with departmental goals.
• Work with internal teams and vendors to develop customized KPI reporting tools.
• Serve as project manager for the implementation of new software solutions across the division.

System Management and Administration

Troubleshooting and Repairs

Training and Support

Background check : Successful completion of a pre-employment background check.

Degree Verification Requirement : Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Job Requirements :

Minimum Qualifications :

Performance Expectations - Knowledge, Skills and Abilities :

Posting Salary :

$5,720 - $7,083.33 per month; Excellent Benefits

The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD : Human Resources : Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Special Application Instructions :

Resume and Cover Letter Required

Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers' review. If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.

Additional Details :

Hours : 37.5 hours per week

Closing date : Open until filled

Note : External job postings will be up for at least three days. After that time, applications will be reviewed by the hiring manager / committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu / smokefree.

Advertised : October 17, 2025 Pacific Daylight Time

Applications close :

Whatsapp Facebook LinkedIn Email App