Community Donations Manager

Description : About Us :

• If youre looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer :

Salary : 44,000-46,000

Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

Preventative care is 100% covered (free) on all plans.

PTO is offered to full-time and part-time employees.

11 days of PTO and 10 paid holidays annually.

Option to participate in the 401K plan with employer match.

$15,000 in employee Life Insurance paid for by Metropolitan Ministries.

Employee Assistance Program

Option to participate in supplemental group insurance plans at affordable rates.

Tuition reimbursement program

Training and career development.

Discounted membership at the YMCA.

Job Functions :

The Community Donations Manager helps build the pipeline of donors to Metropolitan Ministries. Primary responsibilities include cultivating, soliciting, and stewarding relationships with new and existing individual, corporate, schools, faith partners, and other donors to provide in-kind commodities needed for individuals and families receiving services through programs at Metropolitan Ministries. Responsibilities also include managing and overseeing in-kind giving programs, not limited to collection drives, virtual wish lists and registries, and direct contributions. The Community Donations Manager will lead, manage, and motivate Community Donations Coordinator, Seasonal Community Donation Associate(s), and volunteers / interns in community donations responsibilities, including scheduling collection drives, data entry, donor acknowledgement, and collection drive events support.

Essential Responsibilities :

Requirements :

Education and Experience :

Friendly, customer service with data entry experience and telephone or outbound sales experience preferred. Desire minimum Bachelors degree, or commensurate experience in customer service, relationship-building, or other relevant field, and minimum 2 years of successful nonprofit, development experience preferred. Supervisory experience strongly desired.

Skills Requirements :

Excellent written communication skills. Excellent oral skills, including phone presence. Must be able to communicate effectively in English. Ability to plan and organize work and handle job-related matters in a professional manner. Critical thinker and problem-solving and good time management skills are necessary. Must be able to work well under pressure and meet deadlines. Computer and office equipment literate. Prefer demonstrated experience with CRM database. Web-based research tools and Microsoft Office products knowledge required, including Excel, PowerPoint, and Outlook. Must be able to work independently and as a team player. Attention to detail is required for Essential Responsibilities outlined.

Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to work as part of a team within a multi-disciplinary framework.

Physical Requirements :

Ability to stand and sit for long periods of time. Ability to walk and climb stairs and to lift 20 lbs. Physically able to work in outdoor / temporary shelter environment considering the local climate and its normal fluctuations. Physical, emotional, and spiritual stamina to handle job-related issues and stress.

Other :

Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule, including evenings and weekends, and particularly, but not limited to holiday months (October-December).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 813-209-1083 or via email at

Compensation details : 44000-46000 Yearly Salary

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