Overview :
This role is responsible for maintaining and supporting the local IT infrastructure, including networks, servers, PCs, and printers, while serving as the on-site IT contact for all departments. The position works closely with external providers and global IT teams to implement company-wide standards and ensure security compliance. Candidates should bring hands-on experience with Windows environments, Microsoft 365, Active Directory, and basic networking; SAP or manufacturing IT experience is a plus. Success in this role requires strong troubleshooting skills, clear communication, and the ability to work independently in a dynamic, growing environment.
Key Responsibilities
- Set up, maintain, and support the local IT infrastructure (network, servers, PCs, printers, etc.)
- Act as the on-site IT contact for all departments and coordinate with external IT support providers
- Monitor and manage local IT assets and licenses
- Support local implementation of group-wide IT standards and security policies
- Troubleshoot basic software and hardware issues, escalating to external support when necessary
- Collaborate with HQ IT and other global sites to align systems and solutions
- Document local IT setups and procedures
Technologies / Tools / Systems
Experience with the following is highly desirable :
Windows-based environments (Windows 10 / 11, Windows Server)Support Microsoft 365 Apps (Teams, Outlook, SharePoint, OneDrive)Administer Active Directory / Azure AD AccountsBasic networking knowledge (TCP / IP, DHCP, DNS, VPN, firewalls)Remote support tools (e.g., TeamViewer, AnyDesk)Experience with ERP systems (especially SAP) is a plusFamiliarity with endpoint protection and patch management systemsPreferred Experience
3-5 years of hands-on experience in a similar IT generalist or IT support roleBackground in industrial or manufacturing environments is a plusExperience working in small teams or start-up-like settings is advantageousSoft Skills & Competencies
Strong problem-solving and troubleshooting skillsSelf-motivated, proactive, and able to work independentlyStructured and reliable way of workingStrong communication skills and a service-oriented mindsetWillingness to "wear many hats" in a dynamic, growing environmentAbility to coordinate well with external service providers and international colleagues