Volunteer & Community Engagement Specialist

Volunteer & Community Engagement Specialist

Job Announcement

Position : Volunteer & Community Engagement Specialist

Program : SFILEN

Reports to : Program Manager

Compensation : $57,000 non-exempt position Full-Time. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.

About the Organization :

Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video .

Position Overview :

Mission Action seeks a full-time Volunteer & Community Engagement Coordinator to develop and support the volunteer and community engagement structure for our Rapid Response Hotline . The ideal candidate is an excellent communicator with experience in volunteer coordination, training, and community organizing . Strong collaboration, organizational skills, and fluency in Spanish (preferred) are essential.

Key Responsibilities

Volunteer Engagement

• Recruitment & Outreach :

Identify and develop volunteer opportunities.

Develop and deliver comprehensive orientation programs.

Manage volunteer schedules and coordinate logistics for activities in partnership with legal and outreach teams.

Ensure volunteers stay informed on political and immigration-related developments.

Maintain accurate volunteer records, track participation and hours, and generate reports to assess program impact.

Cultivate relationships with volunteers, community leaders, and partner organizations.

Community & Media Relations

Develop and manage content for social media, blogs, and informational materials related to Hotline activity, ICE enforcement, and community engagement.

Manage media inquiries, draft press releases, and coordinate interviews.

Track key engagement metrics (e.g., website traffic, social media reach, event attendance).

Qualifications

Mission Action ( ) is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.