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Office Manager, Student Health Services
Office Manager, Student Health ServicesMount Saint Mary's University • Los Angeles, California, United States
Office Manager, Student Health Services

Office Manager, Student Health Services

Mount Saint Mary's University • Los Angeles, California, United States
3 hours ago
Job type
  • Full-time
Job description

Office Manager, Student Health Services

The Office Manager for Student Health Services (SHS) provides excellent customer service and a wide range of services in support of the MSMU Student Health Centers. This includes appointment scheduling, collaboration with clinic staff at both campuses, and clinic administrative duties.

Work Location : Both, Doheny Campus (Downtown Los Angeles) and Chalon Campus (West Los Angeles). Hybrid work schedule available.

Start Date : Immediately

Applications Deadline : Open until filled

Position Hourly Rate : $24.13-$26.39

Hiring salary can be above the posted pay range if candidate's qualifications are determined to be above the minimum requirements of the position description.

Duties and Responsibilities :

  • Schedules health clinic appointments for eligible MSMU students with professional staff through proficient use and understanding of the Electronic Health Record System (e.g.Medicat).
  • Maintains accurate medical records and filing systems through proficient use and strong working knowledge of the Electronic Health Record System.
  • Maintains detailed records to track student health clearance compliance, year-round.
  • Coordinates interdepartmental and intradepartmental communications; receive and route telephone calls; send and receive email messages through departmental email box, distribute memos and notices; facilitate written communications with students, vendors, providers, and others; and coordinate mail delivery and collection.
  • Provides information to students regarding student health clearance requirements,

insurance information, clinical affiliation compliance, educational programming, and

scheduling changes.

  • Maintains student accounting for health clinic services and maintain budget records for
  • Student Health Services.

  • Coordinates emergency responses in the absence of a professional provider.
  • Provides office management functions including supply inventory, and collaborate with
  • Facilities Management, Business Office, OIT, and Mailroom and Graphics to ensure smooth

    office functioning.

  • Hires, trains, schedules, evaluates, and delegates work assignments to student employees.
  • Participates in the creation and execution of all outreach programming sponsored by SHS.
  • Partners with the RNs and NP to effectively and efficiently provide needed care for all
  • eligible MSMU students seeking services within the health center.

    Other Duties and Responsibilities :

  • Manages and create material for promotion of activities on social media.
  • Interacts with off-campus vendors in facilitating the delivery of support services and
  • supplies.

  • Serves as an interdepartmental and intercampus liaison within the University community.
  • Represents the Student Health Services as needed.
  • Attends evening or weekend programs, as needed.
  • Performs other job-related duties as assigned.
  • Job Requirements : Knowledge :

  • Strong working knowledge of ambulatory care medical office procedures and general office equipment, health insurance processing, maintenance of medical records and basic alpha
  • filing.

  • Working knowledge of accounting and accounts receivable principles.
  • Good working knowledge of word processing software (Windows), desktop publishing,
  • graphics, and database management.

  • Basic knowledge of Microsoft Excel worksheets.
  • Knowledge of health education and community health programming, women's health
  • issues, disaster and infectious disease outbreak responses and medical terminology desired.

    Abilities and Skills :

  • Effectively organize, prioritize, and handle multiple tasks to meet established deadlines.
  • Excellent ability to assess situation urgency, effectively solve problems in a professional
  • healthcare environment, and provide accurate information related to healthcare needs

    and insurance processing.

  • Interact professionally with healthcare providers, students and support staff and
  • communicate accurately and promptly regarding patient care management.

  • Build rapport and communicate / work effectively with a wide variety of people.
  • Read comprehensively, design and create professional newsletters, draft and compose
  • correspondence correctly and effectively.

  • Flexible, detail-oriented team player who can work despite continued interruptions.
  • Strong organization and prioritization, time management, customer service, oral / written
  • communication, basic mathematics and accounting, accounts receivable, public

    relations, interpersonal, supervisory and leadership skills.

  • Typing at 60 wpm.
  • Education :

  • High School Diploma or GED, required.
  • Some college or associate's degree, preferred.
  • Experience :

  • Minimum of two years' experience in a medical front office or college health center.
  • Experience working with Excel software and Microsoft Word.
  • At least one year of experience supervising front office staff preferred.
  • Licenses and Certifications :

  • CPR Certification required.
  • Additional Information :

    To apply, visit ?JOBID=194820

    jeid-b04ef8161e53a2458cac5a9f23ad3a3e

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