VP - Business Development Officer

Job Description

Job Description

Bank of New Hampshire is looking for experienced candidates for our current opening of Vice President - Business Development Officer. In this role, you will be responsible for the sale and delivery of deposit services to Commercial customers as well as development and management of new commercial deposit relationships, providing a superior level of customer service while ensuring compliance with Bank policies and procedures. In addition, an emphasis will be placed on building strong, professional relationships with existing and prospective customers by providing quality service and becoming a trusted resource for our customers.

Below are a few of the primary responsibilities for this dynamic role :

• Develops and manages commercial deposit relationships by assessing customer needs and recommending Bank products and services as appropriate, including ACH, ACH filter, ICS, Deposit Reconciliation, Repo Accounts, Payroll Services, Merchant Processing, Positive Pay, Wires, etc.
• Engages in business development activities and solicitation of new business prospects; coordinates and participates in local and regional business expositions, participates in community affairs and events, is actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Responds to and solves complex customer and employee inquiries, problems and transactions, and investigates and follows-up on significant changes in status of existing customers. As needed, refers inquiries to the appropriate department or person, and exhibits the necessary follow-through with customers and / or staff involved.
• Contributes to the overall profitability of the Bank; assists in the implementation of cost controls, income generation, and department marketing efforts.
• Consistently apply sound decision-making techniques pertaining to all customer inquiries and customer requests as they apply to existing policies and procedures, keeping within assigned business development responsibilities.
• Provides guidance, training and support for Banking Office Managers and others who are responsible for business development for the Bank. Acts as a resource in the absence of or upon request by the Supervisor.
• Participates in the day-to-day operations of the department as directed; reviews, prepares, and acts on daily and special reports as required. Participates in various internal committees and projects assigned by the Supervisor.
• Assists in the assurance of audit compliance and procedure quality control for the department and recommends and initiates corrective actions to Supervisor. Ensure compliance to meet security precautions and protect customer deposits, bank assets and staff.
• Training and Education : Actively participate in bank training sessions to enhance individual product and service knowledge, understanding of policies and procedures, computer equipment skills and understanding of federal and state regulations and compliance issues.

PROFESSIONAL RELATIONS :

MINIMUM POSITION QUALIFICATIONS :

Bank of New Hampshire is proud to provide our employees with competitive pay, generous benefits and paid time off, as well as paid time to volunteer and give back to the communities in which we operate and live. We also provide our employees with tuition assistance, internal training opportunities and more!

Other Benefits Include :

Click "Apply" to submit your resume and fully complete employment application online for immediate consideration. Salary to commensurate based upon experience. This is an in-office position based out of our Laconia, NH office.

Bank of New Hampshire is fully committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination. Should you require assistance to apply for employment with Bank of New Hampshire, please contact Human Resources at 1.800.832.0912

EEO Employer including Vets & Disability | Member FDIC