Mental Health Technician

Job Description

Job Description

POSITION FUNCTION / OVERVIEW :

This position is responsible for assisting the counselors and therapeutic team by giving support services to patients or patients who are suffering from substance abuse or mental irregularities.

PRIMARY DUTIES / RESPONSIBILITIES :

• Promote the mission, values and vision of the organization.
• Provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.
• Function as a dynamic part of the team who offers continuous patient care, interaction and role modeling for individuals that have problems regarding their mental health or have substance abuse issues.
• Document relevant information regarding the patient’s behavior and activities with the EMR system. Utilize email when necessary to notify the clinical and leadership team.
• Provide a safe, supportive environment for all patients served.
• Complete intake and discharge processes. Including but not limited to : collection of UA’s, Breathalyzer, Bag / Vehicle searches, Room Searches, logging personal valuables, etc.
• Attend mandatory meetings held by the leadership team.
• Collect and log UA’s, when deemed necessary. Step down, discharges, intakes, etc.
• Keep all refrigerator logs updated as in accordance with the Florida Health Department.
• Update patient fund sheets to reflect available balances. Log and track any purchases made per patient requests.
• Complete all required trainings required by DCF / Joint Commission, as instructed by HR.
• Participate in the task of maintaining patient residences and common areas. Included but not limited to cleaning, changing linens, patient laundry, etc.
• Ensure safe storage of all patients’ valuables and hygiene products.
• Safely escort patients to clinical, medical, and scheduled activities.
• Observation of Meal Monitoring when ordered by a medical team.
• Ensure the safety of the patient, completing ordered rounds.
• Stock all foods and snacks for patients to access in kitchen areas.
• Organize safe transportation with immediate supervision for any patients discharging home or to aftercare facilities.
• Participate in crisis intervention situations, AMA / ACA Blocking, Admin DC’s, Behavioral Concerns, Etc.
• Complete incident reports when indicated, ensuring emergency contacts are appropriately notified.
• Ensure the abstinence / sobriety of all patients under treatment and immediately report any use of alcohol or drugs witnessed or suspected.
• Maintain the utmost level of professionalism with patients at all times, refraining from any personal conversations or relations.
• Maintains established Company policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards.
• Performs other duties as required.

QUALIFICATIONS REQUIRED :

SKILLS :