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Manager, Technical Operations
Manager, Technical OperationsColumbus Staffing • Columbus, OH, US
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Manager, Technical Operations

Manager, Technical Operations

Columbus Staffing • Columbus, OH, US
16 hours ago
Job type
  • Full-time
Job description

Job Opportunity

Our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

Day to Day :

  • Guide a core team in building the data pipelines that empower the entire Client Success and Operations departments
  • Drive the team in owning and maintaining scalable data pipelines
  • Ensure data integrity across all CRM and operational platforms
  • Provide clean data sets for other teams to build unbiased reporting
  • Audit and certify key metrics to ensure business-wide consistency
  • Collaborate cross-functionally to maintain high privacy compliance standards
  • Deliver technical training to increase adoption of analytics tools
  • Monitor emerging technologies to keep data processes state-of-the-art

Responsibilities :

  • Build and maintain data models and pipelines that enable reporting teams to deliver client insights and internal KPI tracking
  • Ensure data integrity, consistency, and accessibility across all analytics deliverables
  • Collaborate cross-functionally with IT, Client Success Managers, Operations Managers, and other business partners to align analytics initiatives with organizational needs
  • Maintain high data quality and compliance with privacy standards
  • Foster a culture of continuous improvement, feedback, and accountability within the team
  • Skills / Competencies :

  • Proven experience building and leading high-performing analytics or business operations teams in a complex, matrixed environment
  • Deep expertise in data analysis, data visualization, and business intelligence tools
  • Solid business acumen and ability to translate data into actionable insights and strategic recommendations
  • Demonstrated success in driving operational improvements and supporting large-scale, cross-functional initiatives
  • Excellent interpersonal, verbal, and written communication skills, with experience presenting to senior leadership
  • Proven project management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment
  • Experience in sales analytics, customer experience insights, or management consulting
  • At least 3 years of proven people leadership, with a track record of scaling and developing high-performing analytics teams that support sales and service goals
  • Advanced proficiency in SQL, Python, or R, and data visualization tools like Tableau, specifically applied to performance tracking, pipeline review, customer health, or service metrics
  • Salary Range Transparency :

    Austin $119,000 - $173,000 per year

    NYC Metro Area $138,000 - $200,000 per year

    Seattle Metro Area $137,000 - $199,000 per year

    San Francisco Bay Area $146,000 - $212,000 per year

    US Remote $119,000 - $173,000 per year

    Salary Range Disclaimer : The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

    Benefits - Health, Work / Life Harmony, & Wellbeing : We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year, and up to 26 weeks of paid parental leave.

    Equal Opportunities and Accommodations Statement : Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process.

    Inclusion & Belonging : Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment. Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.

    Indeed's Employee Recruiting Privacy Policy : Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at https : / / www. / legal, we also want to make you aware of our recruitment specific privacy policy found at https : / / www. / legal / indeed-jobs.

    Agency Disclaimer : Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.

    AI Notice : Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.

    The deadline to apply to this position is 2 / 1 / 2026. Job postings may be extended at the hiring team's discretion based on applicant volume.

    Reference ID : 46464

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    Manager Technical Operations • Columbus, OH, US

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