General Overview
Our sales associates are responsible for serving customers and accurately recording all sales, as well as assisting with store responsibilities, such as restocking the sales floor and keeping the store neat, clean and organized. The Sales Associate reports to the Key Holder or Store Manager, as designated.
Specific Duties / Responsibilities :
Customer Service
- Ability to clientele and understand customer needs
- Possess the capacity to learn about the finest details of our range and communicate the minnow philosophy to customers
- Able to suggestively sell
- Always act in the best interest of the customer
General
Arrive on time and floor readyMaintain a healthy work environmentProvide constructive feedback to the shop managementRespond well to feedback from management and follows directivesAble to identify a problem and properly report itUnderstand surrounding community and suggests ideasMaintain a visually enticing store that is neat, clean and organizedActively pursue additional product knowledge as neededPrioritize workload to maximize efficiency and minimize the impact on customer experienceAbility to think creatively in business and seek sales opportunitiesRestocking what has been soldAssist in receiving new merchandiseRespond promptly to emails from managementAbility to effectively communicate with store teamAbide by minnow policies and proceduresHigh level of ownership, accountability and initiativeQualifications / Skills
High School diploma or equivalent combination of education and sufficient work experience1+years retail experienceStrong verbal and written skillsAbility to communicate effectivelyAbility to perform effective selling techniques to achieve sale and repeat businessBasic computer skillsPhysical requirements : lift / carry / move 40lbs. minimum including fixtures and productAbility to work a flexible schedule including holidays, overnights, and weekends to meet the needs of the business