Inside Sales Rep

divh2Inside Sales Rep / h2pDo you thrive in a startup vibe? Were you built for a small, nimble and dynamic team thats ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS businessan area where we see growth potential. This business unit is unique, and we certainly arent afraid to stand out from the crowd and tackle the bigger competitors. / ppThis Renewals Sales role is a critical Renewal function, ensuring renewal opportunities can progress quickly through the stages and renewal orders can flow seamlessly through our systems. This function is responsible for managing renewal quote requests and providing accurate quotes in a timely manner to the Sales team, partners, and distributors, as well as acting as a dedicated Sales Support contact for reps and managers in our EMEA region. The position is part of the EMEA sales team and interacts closely with sales specialists, all internal teams, partners and distributors. / ph3Role Overview / h3pLets get to the details. / ppstrongSales Acumen : / strong / pulliEnsures that all case requests are processed through our systems within the communicated Service Level Agreements and according to internal guidelines, approved procedures, audit compliance rules, and revenue recognition guidelines. / liliProvides regular updates to Management on the status of services request queue. / liliOwns all renewal quoting assignments raised by the team or agreed with Manager. / liliReviews, researches, and takes action as necessary. / liliResolves pending issues in order to ensure renewal opportunities can process through the stages and order can be transacted through our systems. / liliEstablishes and maintains regular communications with the team, ensuring to set expectations and maintaining a high level of responsiveness. / liliMaintains and enters customer data in in-house customer relations management system. / liliParticipates in month and quarter end closing. / liliParticipates in User-Acceptance-Testing (UAT) tasks related to the Sharefile systems. / liliMaintains an in-depth understanding of renewals programs, promotions and related pricing and discount schemes. Understands the impact on the order processing procedures and assists in updating the training materials and provide training guidance to team members. / li / ulpstrongYour Superhero Uniform Includes : / strong / pulliUniversity / Bachelors degree or equivalent experience required / lili1-2 years of Software Sales experience (SaaS solutions preferred) / lili1+ year of successful B2B sales experience at a software company in Inside Sales or similar environment preferred / lili1+ year of experience identifying and working with C-level contacts preferred / liliExperience in a high tech, indirect sales and procurement environment with a demonstrated track record of success in driving customer adoption of technology is preferred / li / ulpstrongYour Superhero Strengths Include : / strong / pulliThrive in a consultative phone sales role. / liliCommunicate effectively to customers. / liliAbility to drive, set, and monitor priorities. / liliAbility to analyze and identify solutions to ensure SLAs are maintained. Requires tenacity and diligence in following up on outstanding issues to ensure customer satisfaction. / liliMust demonstrate exceptional ability for attention to detail. / liliProven self-starter with motivated attitude to manage multiple tasks, projects, and responsibilities. / liliStrong organizational and time management skills. / liliDeveloping knowledge of ShareFile products and solutions. / liliA History of successful target attainment. / liliKnowledge of a CRM and opportunity management systems. / li / ulpCloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications. / p / div