Bilingual Customer Service Agent

A company is looking for a Bilingual Customer Service Representative.

Key Responsibilities :

Manage inbound and outbound calls efficiently

Assist clients with claims, doctor changes, and inquiries

Maintain accurate records of conversations in the call center database

Required Qualifications, Training, and Education :

Bilingual (Required)

Customer service experience

Willingness to learn and adapt

Compassion and a strong work ethic

Computer literacy