Surgery Scheduler I

Surgery Scheduler I

The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career.

The CORE Institute delivers integrated, comprehensive musculoskeletal and neurological care. The CORE Institute is built upon a foundation of pioneering research, academics, community service, and a passion for excellence in patient care. The organization continues to be a leader in payor-reform initiatives, and it is at the forefront of systems-based quality programs which drive value and improve the quality of patient care.

As The CORE Institute continues to grow, we are looking for a Surgery Scheduler in our Corporate office.

Please see below for the functions and requirements to be a Surgery Scheduler with The CORE Institute :

ESSENTIAL FUNCTIONS :

• Coordinates schedules of multiple resources, including outside facilities (i.e. providers, physical resources and clinical staff schedules).
• Gathers pertinent information from insurance carriers, physicians to make certain the patient's financial Obligation for services.
• Call patients to schedule surgery within 48 hours of being entered into referral plus by the medical assistant and schedule all pre-op and post-op appointments for the patient.
• Provides ongoing communication with patient regarding pre-certification, authorization, financial counseling and scheduling process.
• During financial counseling session, collects patients' responsibility via telephone or instructs patient to bring required payment to their Pre-op appointment.
• Communicates clinical instructions needed for appointments / procedures.
• Updates system for any changes or additions to schedule.
• Accurately updates patient information in the practice management system and EMR.
• Ensures that cancelled appointments and related ancillary appointments are cancelled and communicated to all stakeholders.
• Initiate authorization for surgery in a timely manner. Obtain authorization for surgery at least 48 hours prior to procedure. If authorization is not obtained within 48 hours of procedure, make plans to reschedule procedure.

The job holder must demonstrate current competencies for job position.

EDUCATION :

EXPERIENCE :

PERFORMANCE REQUIREMENTS :

KNOWLEDGE :

SKILLS :

ABILITIES :

ENVIRONMENTAL / WORKING CONDITIONS :

PHYSICAL / MENTAL DEMANDS :

ORGANIZATIONAL REQUIREMENTS :

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.