Medical Director of Ambulatory Informatics

Medical Director of Ambulatory Informatics

Position Overview

Berkshire Health Systems seeks a collaborative, visionary clinician to serve as Medical Director of Ambulatory Informatics. This strategic leader will partner with Medical Group, Community Partners, Command IT, the BHS CMIO, and the CIO to leverage data, technology, and clinical expertise to transform outpatient care across primary care and multiple specialty practices. The role splits clinical and leadership responsibilities : maintain an active ambulatory practice in Meditech Expanse 2–3 days per week and dedicate 2 days per week to the Medical Director responsibilities.

Key Responsibilities

• Clinical informatics strategy : Define and execute the ambulatory informatics vision in collaboration with Medical Group and IT leadership.
• EMR optimization : Lead design, implementation, and continuous improvement of EHR workflows, decision support, order sets, and clinical pathways focused on outpatient care.
• Workflow improvement : Work with clinical departments to identify efficiency gaps, standardize processes, and implement evidence-based solutions.
• Project leadership : Serve as principal clinical advisor on technology projects, ensuring alignment with best practices, regulatory requirements, and organizational goals.
• Training and education : Organize and deliver informatics training for new providers and continuous learning programs for clinicians and staff.
• Team leadership : Lead and mentor multidisciplinary teams including analysts, informaticists, and trainers; foster cross-departmental collaboration and service excellence.
• Vendor and stakeholder engagement : Represent BHS ambulatory needs with Meditech and other vendors, advocating for improvements and prioritizing enhancements for outpatient workflows.

Required Qualifications

Why Berkshire Health Systems

Living and Working in Western Massachusetts