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Full Time Night Supervisor

Full Time Night Supervisor

ServiceMasterMadison, WI, US
30+ days ago
Job type
  • Full-time
Job description

Supervisor Position

Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities include :

  • Training cleaners on ServiceMaster's standards, products, processes and procedures.
  • Overseeing staff performance and ensuring all assignments are completed in accordance to set task schedule.
  • Training cleaners on task schedules specific to individual accounts.
  • Performing inspections and giving constructive performance feedback to staff members.
  • Assigning shifts and making necessary adjustments in case of call offs or no shows.
  • Responding to customer complaints and requests in a timely and caring manner.
  • Ensuring compliance with safety and OSHA regulations.
  • Using proper PPE where required.
  • Opening and locking facilities, enabling and disabling security system as required.
  • One to two years' experience as a custodian, janitor, housekeeper is a plus but not required.
  • Will provide on the job training to those with strong work ethic and willingness to learn.
  • Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
  • The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
  • Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time.
  • Has respect and understanding for co-workers and customers.
  • Must be able to communicate in English. Bilingual is a plus.

Physical demands and qualifications include :

  • Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and / or carry 25lbs.
  • Ability to read cleaning instructions.
  • Ability to differentiate between cleaning products and uses.
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    Night Supervisor • Madison, WI, US