Customer Service Specialist

A company is looking for a Customer Service Specialist III, responsible for supporting customer service and logistics operations remotely.

Key Responsibilities

Capture and process orders, ensuring setup and approval for fulfillment

Coordinate inventory tracking and shipping logistics, providing reports to stakeholders

Resolve customer issues and implement specific customer requirements for order fulfillment

Required Qualifications

3+ years of experience in Supply Chain / Customer Service

3+ years of experience in Analytics with strong proficiency in Excel

Experience with Order Fulfillment processes and Warehousing / Transportation

Familiarity with data visualization tools like Power BI preferred

Ability to adapt work hours based on business needs