Overview
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Job Title : Overnight Lot Auditor
Department : Commercial Parking Operations
Directly reports to : Commercial Parking Manager
Schedule : Full Time / Part-Time (10pm - 7am)
Status : Non-Exempt
Compensation : $18.00 per hour (rates can vary by market)
Position Summary
We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions.
Primary Objective
To provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.
Duties And Responsibilities
- Audit and Reconciliation : Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections.
- Vehicle Activity Monitoring : Monitor vehicle entry and exit, ensure accurate logging and ticket matching. Use security systems to track movements at entrances and exits. Identify and report unauthorized vehicles, improper parking, or irregularities to maintain order and security.
- Reporting, Documentation And Attention To Detail : Complete shift reports detailing tickets issued, revenue, and operational data. Maintain logs of vehicle arrivals and parking operations. Maintain strong attention to detail for auditing and record accuracy.
- Security And Compliance : Conduct regular parking lot inspections to ensure safety protocols, respond to security concerns, monitor for unauthorized vehicles, and ensure vehicles are secure. Work independently with minimal supervision and report issues to management.
- Lot Maintenance : Maintain cleanliness and safety of the parking lot; ensure equipment, spaces, and safety items are in good condition and free of hazards.
- Hospitality, Customer Service And Communication : Provide professional guest service, active listening, and clear communication. Use two-way radios, maintain coordination with team members, and foster a positive environment.
- Attendance And Professionalism : Maintain regular attendance and uphold company standards for safe and efficient parking operations.
- Additional Responsibilities : Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.
Qualifications
Knowledge, Skills, and Abilities : Capable of performing essential duties; reasonable accommodation available where applicable.Education / Experience : High school diploma or GED; customer service experience preferred; customer service attitude and helpful demeanor required.Certificates And Licenses : Valid driver's license and reliable transportation; clean driving record (no more than three moving violations in three years). Must pass and maintain a background check. No special certifications required.Physical Demands And Work Environment : Ability to stand, walk, and lift up to 50 lbs; work overnight, weekends, and holidays; outdoor / indoor work in varied weather; occasional exposure to active parking lots and noise.Cell Phone Use : May be required to use personal cell phones for work-related communication; reimbursement per company policy.Pay And Benefits
Overtime : Non-exempt positions eligible for overtime as applicable.Employer Benefits : Health, vision, dental; life and critical illness insurance; paid time off; paid training; tuition assistance; discounts; referral programs; and other benefits described in policy.Legal And Compliance
Pay Transparency and EEO : Company adheres to pay transparency and equal employment opportunity laws.Employment At Will : Employment is at-will; either party may terminate relationship at any time with or without cause, subject to applicable laws.FLSA : This is a non-exempt position; overtime paid as required by law. Compensation will meet or exceed minimum wage in the location.Leave And Accommodation : Compliant with state leave requirements and applicable FMLA provisions; reasonable accommodations under ADA as needed.Disclosures : Periodic job description reviews; essential functions subject to modification.Notes : This refined description focuses on the Overnight Lot Auditor role and its core responsibilities, qualifications, and compensation. Other job postings and extraneous listings from the original content have been removed to improve clarity.
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