Team Member

GENERAL SUMMARY :

The Team Member has the primary responsibility for engaging in PRIMO SHIFTS; displaying the Dillas culture to his / her fellow Team Members and Customers. You power our Purpose : To Build Community through Quesadillas!

• MISSION : Deliver The Goods! - On each shift you elevate our Core Values : Good Food, Good People, and Good Times        while Working Hard and Keeping It Clean!
• Use the Tools - leverage company provided materials to learn each position and stay consistent shift to shift
• Unique Experience - Deliver PRIMO Customer satisfaction during every shift

PRINCIPAL DUTIES AND RESPONSIBILITIES :

1. Good Food - Primo Quesadilla Meals Every Time :

○ Accuracy - Food prepared and delivered to our Customers just how they ordered it

○ Consistency - Food prepared and delivered fresh, flavorful, and fast...in that order every time!

○ Passionate - Displays a desire to be of service and have a great attitude

2. Good People - Team, Customer, and Community Support :

○ Be Real - have a positive attitude and make eye contact with Team and Customers

○ Care - Dillas as a whole cares about the communities we serve

○ Be there - have high integrity and do what you say you’re going to do...for you, your Team, and your Customers.

3. Good Times - An enthusiastic culture with recognition and accountability :

○ Engage - bring the energy and have fun with the culture that you’re a part of!

○ Show initiative - don’t get managed, get after it and take ownership of your position!

○ Hustle - work with a sense of purpose and sense of urgency to get things done!

4. Working Hard - Focused on priorities while constantly striving :

○ Strive - make Dillas a better place and grow into a better person. Lean into the experience and work hard to develop        your super powers! We’re here to support you the entire way!

○ First things first - you always put your priorities in order. Customers, Clean, Stock, and Prep!

○ Own up to it - you’re accountable for your actions. Make mistakes, ask questions, learn, grow, but be great at what        you can control.

5. Keepin’ it Clean - Pride in what we have :

○ Go pro - be professional in how you handle yourself, have pride in your appearance, and be proud of yourself!

○ Elevate - be a part of elevating the standard in the industry by keeping the restaurant immaculate at all times

○ On it! - stay organized and productive with how you approach your work and your life.

CHARACTER TRAITS :

Empathetic. Authentic. Passionate. Positive. Integrity. Fun. Engaged.

Efficient. Accountable. Striving. Focused. Organized. Productive. Professional.

ADDITIONAL REQUIREMENTS :

The intellectual and physical demands described below are representative of what must be met by a Service Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Team Members with disabilities to perform the essential functions.

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