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F&B Supervisor
F&B SupervisorArlo Wynwood • Miami, FL, US
F&B Supervisor

F&B Supervisor

Arlo Wynwood • Miami, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Food & Beverage Supervisor .  Are you someone who is  passionate  about people,  driven  by purpose, and  clever  in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”…..

Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and is home to Arlo Hotels’ latest property.

Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape.

Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor / outdoor seating. There is a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that converts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness room, exterior yoga deck, and a hospitality suite.

To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists.

The role of the Food & Beverage Supervisor is to assist and support the Restaurant Manager(s) in the overall operations of the Food & Beverage outlets.

RESPONSIBILITIES AND AUTHORITIES :

  • Always treat guests with courtesy and respect in a variety of situations
  • Honesty & Integrity
  • Delivers outstanding service and creates memorable experiences.
  • Coordinates and multi-tasks job duties in an active environment

SPECIFIC DUTIES

  • Assists Restaurant Manager(s) in training and developing management and staff.
  • Develops training documents, menu descriptions and service documents for front of house staff.
  • Discuss hiring needs with Restaurant General Manager and People Services.
  • Coordinate interviews with applicants as necessary.
  • On boards and creates training programs for new hires.
  • Prepare daily and seasonal staff training classes.
  • Design and implement new tools and procedures to improve service as necessary.
  • Lead pre-shifts daily to make sure staff is aware of all company-wide news, HR updates, and restaurant menu additions.
  • Handle all guest relations issues when guests call ie. chargebacks, staff issues, lost items, etc.
  • Ensure that all health department standards are being upheld daily.
  • Ensures a high level of guest satisfaction and cultivates return business.
  • Develops and upholds restaurant standard operating procedures.
  • Meets guests and develops relationships to manage the restaurant from a promotional angle.
  • Develops and upholds restaurant standard operating procedures.
  • Upholds all People Services best practices.
  • Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook.
  • Acts as an ambassador to Arlo Hotels Culture.
  • REQUIREMENTS : Certifications :

  • Florida Food Handler Manager Certification
  • Knowledge :

  • Minimum two (2) years of experience in F&B roles.
  • Physical Abilities :

  • Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance.
  • Reaching overhead and below with the knees, including bending, twisting, pulling and stooping
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    Supervisor • Miami, FL, US

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