Public Safety Support Specialist (Open Until Filled)

Public Safety Support Specialist

The Public Safety Support Specialist for the Portland Police Bureau (PPB) is responsible for providing support to sworn police officers in non-emergency, non-priority situations, assisting sworn personnel in community outreach with the public, and providing a visible, community-based police support function to enhance service to the public. Responsibilities include responding to non-emergency calls for service that do not require police authority; assisting sworn officers with community engagement; assisting sworn officers with non-emergency calls; providing referral services to the public; and may be assigned to work on special projects within the division. Incumbents in this position may also be required to respond after regular working hours and on weekends.

This position is eligible for Language Pay Differential for qualifying employees.

Union Representation : The Portland Police Association (PPA) represents this classification. To view this labor agreement, please go to https : / / www.portland.gov / bhr / employee-relations / labor-relations / labor-agreements .

External applicants start at the entry salary rate. City of Portland Core Values : Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility. These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here .

To qualify, the following minimum qualifications are required for this position :

• Ability to read and understand laws, ordinances, rules, regulations, and procedures related to police support functions.
• Ability to effectively communicate verbally and handle stressful situations firmly, tactfully, and with respect for individual rights.
• Ability to rapidly assess critical situations involving the public and remain calm in emergencies or threatening situations.
• Ability to establish and maintain effective working relationships with bureau and community members from varied racial, ethnic, and economic backgrounds.
• Ability to communicate effectively in writing and utilize City-specific technology and general office software.
• Ability to learn legal criminal investigation techniques, evidence collection, report writing, crash investigations, First Aid / CPR, interviewing techniques, and conflict de-escalation.

All applicants must meet each of the following conditions :

The recruitment process can take approximately 5 months. Please visit https : / / www.joinportlandpolice.com / ps3 to learn more about each phase of the recruitment process.

An Equal Opportunity Employer. A Career with the City of Portland offers many Employee Benefits. We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental), Carrot Fertility, Wellness Benefits, Life Insurance, Long-term disability coverage to eligible employees and their families, Employee Assistance Plan, Flexible Spending Accounts, Retirement, Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer, Family Medical Leave, City Paid Parental Leave, and so many more! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers.