National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. Candidates must be able to work in-office at our Ontario, California location. The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.
Launch your claims career by learning how to investigate, analyze, and make meaningful decisions that help people when it matters most. This trainee role offers hands-on learning, support, and the opportunity to build a strong foundation in auto claims.
Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
Identifies customer needs and works to meet those needs using appropriate customer service skills
Applies a basic understanding of systems and technology used within the company
Partners to determine subrogation or fraud potential and how to handle
Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Begins recognizing and identifying body parts of a vehicle and other potential property damage
This job does not have supervisory duties.
Skills
Analytical Thinking, Customer Centricity, Customer Relationship Building, Customer Service, Learning Agility, Process Oriented, Results-Oriented, Time Management
Compensation
Base compensation offered for this role is $22.84/hr -- $29.57 and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.), if applicable for the role.
Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.
Claims Adjuster Trainee • Ontario, CA, US
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